Twinterview on Friday with IABC Phoenix president

One more in this Twitter interview series. (Following Johna Burke, Nina Miller, and Mitch Joel)

Indeed an interview on Twitter can be looked at as too compressed or a fascinating use of a real-time tool, especially since it is tied to a micro- social network. It poses some challenges, not so different from those I run into using VOIP (Skype) or a cell phone.  In the process, the ‘twinterview’ teaches us other things as well. How to hyperlink responses, cross-post to a blog, and use a back-channel or direct messaging feature.

Friday’s guest, Jessica Hansen will be interesting. She was deep into social media when she was laid off, and has been using face-to-face and online networks to bounce back. Jessica is also taking over as pres of a chapter that has been consistently doing great things for communicators here in the Valley. Can we fit all this into a compressed micro-blogging format? Let’s see!

Who: Jessica Hansen, president IABC/Phoenix

When: 9.00 am (mountain/Pacific)

Where: Here at this blog

Twinterview with Mitch Joel live, now

Today I am conducting a Twinterview –Twitter Interview– with marketing guru, podcaster, and now author af an upcoming book, Six Pixels of Separation.

@mitchjoel Good afternoon, Mitch. I’ve been a  longtime listener of Six Pixels of Separation. When did the idea of the book come up –and how?

Mitch Joel: @heyangelo book idea came together about two years ago. I wanted to connect the non-connected business to our world (using their words)

@mitchjoel Explain ‘six pixels’ to someone who doesn’t get Small World theory. http://bit.ly/ZrLme Do u have a Twit-friendly answer? http://bit.ly/ZrLme

Mitch Joel: @heyangelo we used to “know someone who knew someone” now – with these digital channels – we are all connected. No degrees. Only pixels.

@mitchjoel Let’s move to your marketing practice,. Are there clients who listen to your podcast & still shake their heads at social media?

Mitch Joel @heyangelo I think clients are much more savvy than some marketers give them credit for. They get it and they want more of it.

@mitchjoel Because of the Tweetdeck delay I want to go back to your point about Pixels not Degrees. Pixels as in links?

Mitch Joel: @heyangelo no pixels as in: we’re connected. If you do a search on Google for anyone, you are connected. No need for an intro through others

@mitchjoel Tell us a bit about the book –Use as many tweets for this to tell us (a) what gap does it fill (b) who is your audience?

Mitch Joel: @heyangelo gap: a business book in business talk for business people about connecting to consumers.

Mitch Joel: @heyangelo audience = every person you and I have to “convince” that using these channels is good/smart for business.

@mitchjoel Ah! So you mean we could secretly mail the book to someone in the C-suite? Would you have a podio-book of this as well?

Mitch Joel: @heyangelo no need to be secretive about mailing the book My hopes are that those reading this know who to give it to and they’ll be happy

Mitch Joel: @heyangelo audio versions will be available. I have to say, recording the audio was hard… they wanted it perfect 🙂

@mitchjoel Tell our readers why you were summoned (too strong a word?) to Google to explain social media. What did THEY need to know?

Mitch Joel: mitchjoel@heyangelo Google holds events – internally and public ones for clients. I’ve been asked to give presentations there. It’s an honor.

@mitchjoel Regarding the audiobook, do you have rights to do whatever you wish with it in your podcast?

Mitch Joel: @heyangelo I do not. The audiobook is the property of my book publisher: Grand Central – Hachette Book Group.

Mitch Joel: @heyangelo I do not have those rights. I’m sure my Publisher would be open to suggestions though 😉

@mitchjoel Are you under pressure to market the book using the digital strategies you recommend?

Mitch Joel: @heyangelo I would not say it is “pressure”. Again, I want the book to hit the businesspeople who are not following Twitter and Blogs.

@mitchjoel You’ve got another large digital footprint on Facebook – 1,681 members. What excites that community?

Mitch Joel: @heyangelo funny, I thought it was more like 3,660 😉 The conversation is def. different. Not sure why, but it’s just different.

Mitch Joel: @heyangelo it’s all the same to me. Give first, build the community and be helpful. Everything else works out.

@mitchjoel What have you learned as a podcaster and blogger, that you didn’t know as just a marketer?

Awaiting answer: Tweetdeck delay

@mitchjoel Thanks for your time, Mitch. + patience with Tweetdeck delays etc. I’m looking fwd to the book. Preorder! http://bit.ly/VToC8

Mitch Joel: @heyangelo thanks for the Twinterview… that was fun. Next time, let’s just use two cans and a string 😉

Social media’s unpaved road: directions ahead

So you’re tooling along at 75 mph on from  a 5-lane freeway  when you’re suddenly directed to a  dirt road marked Social Media.

Vehicles from  Marketing, PR, Customer Service, BizDev and Media Relations are pouring in, each demanding right of way. That’s what it feels like to many people who thought they were in the driving seat. The unpaved surface has become the new normal in a business world fast adapting to the new rules. At least that’s the feeling I get when I talk to marketers, communicators and entrepreneurs.

An upcoming event in Phoenix, Social Media for Business will address some of these challenges. A group of experts who will talk about policies and processes, the tool and the techniques.

What I like about this conference is that –in the spirit of the social media upheaval — it’s a hybrid event between a formal conference, and an un-conference. Meaning the first part will be presentations, and the latter part of the day will let attendees to drive the agenda.

Speakers:

  • Al Maag – Chief Communications Officer, Avnet, Inc.
  • Ed Brice – VP Marketing & SM Expert Lumension, Inc.
  • Pamela Slim – Coach, Author, Marketing Expert
  • Evo Terra – Digital Business Strategist
  • Jeff Moriarty – SM Expert (Intel), Sitewire
  • Elizabeth Hannan – SEM Architect, Pragmatic Marketing
  • Jason Baer – SM Strategist, President of Convince & Convert
  • Tim Baggs – SM Expert, Microsoft Corporation
  • Brent Spore – SM Expert, Podcamp AZ
  • Mike Corak – SM Expert, Director Off Madison Avenue
  • Chris Hewitt – SM & Marketing, Sr. Director Lumension

When: Thursday Aug 20. 8.30 am – 4 pm

Important: Ticket Sponsorship is available!

Check it out!

Details here

Register Here

Texting while driving game, scary. But does it really prove a point?

I saw this game featured at The New York Times, where you are moving fact on a multi-lane freeway and have to respond fast to numbers indicting you need to change lanes. On the side is a cell phone with a canned message.

The goal is to send a message and also change lanes fast.

While it obviously proves a point –that no amount of multi-tasking skills can help you avoid making mistakes– the game is too simplistic. There are much more stimuli coming at you on the road, apart from the crazy drivers out there. I don’t know anyone who will try to claim that texting and driving is OK. (Except, of course there are people like this.) The AAA has stats that say someone doing it increases chances of an accident by 50 percent.  So I wonder if anyone may actually try to prove a point and win this game.

This game could have been more effective if it made it almost impossible to complete a message by changing/varying the responses a driver needs to make.

I just hope there are better demos out there that communicate this.

In a related story, texting and driving ban in New York is about to be approved.

Monster vs LinkedIn vs Twitter battle heats up

These guys are spoiling for a fight.

Just as the classified ad market was ‘stolen’ from newspapers by an upstart in San Francisco with a list server not a printing press –which is what Craigslist is after all –the employment + career solutions business has many forces aligned against it.

Monster revolutionized the career management, recruitment and talent search business when it first arrived on the scene in 1994.  I liked Monster so much (I was once hired away from a company thanks to Monster) I featured it in an article in 2006. Then the story was about the shift in search, and how your next job could find you, instead of the other way around.

There has been lots of coverage of the job boards and recruiting recently.

In Businessweek, a very timely piece on how the challenges are coming fast and furious from social networking site LinkedIn, and other social media Davids that threaten Goliath, um, Monster.

In the Wall Street Journal, the focus was about the software and the relevance of job boards.

Not far behind, however is Twitter that’s anecdotally turning into a recruitment tool as well. Lots of advice out there, for sure. Ever heard of Twitjobs UK? Guess what? They have a … LinkedIn presence !

What’s good for Gangplank is good for Phoenix, me!

I’ve been talking so a lot of entrepreneurs and people who are passionate about living in the Phoenix area recently.

The reason? I been unwittingly –unceremoniously– thrown into the job market that many of you know very well.

It’s got its downsides: too many looking for too few openings, people willing to try anything/ take on any job just to put food on the table.

I hear you. I’ve actually conducted a workshop for job seekers recently. In fact I am planning a few more.

But I am hugely optimistic, because there are entrepreneurs in this city that are truly inspiring. If you haven’t heard of Green Nurture and Gangplank, you have been missing something. (I did not pick the letter G at random, believe me.)

Gangplank’s beliefs should be enough to get anyone fired up:

  • We believe that Phoenix can be a fantastic center for innovation—once committed.
  • We believe that web professionals should focus on collaboration over competition, and that ideas should be shared freely.
  • We believe that small businesses, micro-businesses, and freelancers, bridged together in common cause, will be the core of this revolution in Phoenix.

So when people ask me if I am interested in looking outside the Valley, I say no. It’s bleak, it’s hot, and depending on what day you pick up the newspaper, it could be disappointing. I’m just not buying the doom and gloom.

I’m still at the Decision Theater, but am actively looking for a great new opportunity out here.

Give me a call at 602.750.3476.

I’ve got some ideas that could  redefine what it means to be the hottest state.

Quotes of the week ending 11 July, 2009

“It’s very important that my anger, my cold anger about the way our staff have been treated … doesn’t turn into a rhetorical volley to the Iranian regime, because that doesn’t do anything for our people or for reform in Iran.”

Britain’s foreign secretary, David Milliband, on  the release of one of its embassy staffers in Tehran.One other staffer remains in custody.

“The station wanted to do slushy, beautiful music and I quit.”

Leo LaPorte, about how his podcasting career took off late, being interviewed by his daughter, Abby who started her own podcast, Abbey’s Road.

“The falling cost of hand-held video cameras gave birth to a generation of pornographers with little interest in drama beyond a clichéd plot involving a pizza delivery boy.”

Paul Fishbein, president of the AVN Media Network, an industry trade publication.

“It is dangerous to film around Han Chinese if you have blonde (sic) hair and white skin. They get angry.”

Melissa Chan, an Al Jazeera reporter from XinJiang, via Twitter, after ethnic rioting broke out on in Urumqi, China between the Uighur minority and Han Chinese.

Diplomacy’s BFF, social media, opens third way

In 2005, an article that largely went unnoticed about using technology appeared in Hoover’s Digest. It was authored by someone names Jared Cohen.

In it he analyzed the pent-up resistance in Iran, and what it means for the future stability in the Middle east.

“That resistance, however, no longer appears in traditional forms of oppositional activity, such as massive political demonstrations and an organized opposition. Instead, it often manifests itself in the form of a “passive revolution,” a widespread social resistance that, given its methodology of engaging in activities that are antithetical to the regime’s values, is political in and of itself.”

He spoke of something called ‘virtual association’ a form of symbolic social networking among people who were passively resistant. These real, but invisible networks posed a threat to the status quo, he said, because “there is no leadership, network, or covert movement to crack down on.” Cohen also predicted there would come a Tipping Point, when those networks could be nourished.

That Tipping Point came in June this year, with the media bans and snuffing out of any form of protest.  That idea of  ‘nourishing’ the assets inside a country appears to have been turned into a diplomatic policy.

In April, the State Department took a technology delegation from Google, Twitter, AT&T and a few other companies to Iraq. According to TIME, the person behind the idea of a technology delegation was Jared Cohen.

I find this interesting because for decades, we have adopted a for-us-or-against-us approach to how we deal with the rest of the world.  Now, a consensus toward a Third Way is being taken seriously at all levels. It involves first listening to those unlike us, seeing what ways they engage between themselves, and try to become part of their conversation.

Goli Ameri, US Asst. Undersecretary of State has also referred to this approach this third way: bringing people together to create greater mutual understanding. Dialog and exchange all fit nicely into the template of social media, which has no use of message-force multipliers –a failed PR strategy that is as crass as the phrase– and the likes.

Public diplomacy has been hamstrung with a top-down we-talk/you listen approach for decades. Today we have begun to understand the antenna is more important than the loudspeaker.

If social media and the possibilities they open up are making people try new ways of listening, connecting, and engaging we will be all better off for it.

Quotes for the week ending 4 July, 2009

“Hire those who lean forward, who are curious and interested, who listen before they answer, who love learning.”

Valeria Maltoni, in a Twinterview with Jason Baer

“The marketing industry’s idea of a two-way communication is to put an 800 number or a web address in an ad and take orders.”

Josh Bernoff, Groundwell

“All those are my screwups”

Chris Anderson, on being accused of plagiarism in his new book, Free: The Future of a Radical Price

“Venus played as if she had someplace to go and she was in a major league hurry to get a great dinner.”

Serena Williams’ father on watching his daughter in the semi-finals.

“… the menus on the Kindle DX need to be made so blind students can use them,”

Chris Danielson, director of public relations at the National Foundation of the Blind, commenting on the story that a blind student at Arizona State University filed a complaint against ASU to avoid the use of the reading device until the menus are accessible to blind students.

“The work we’ve done with Jack and Twitter is a good example of the way we can work with Silicon Valley companies.”

Jared Cohen, State Department’s policy planning staffer, on taking Silicon Valley companies such as Google, Twitter and other startups to talk to government officials, business people, and students in Iraq

“ambient awareness”

Clive Thompson, on what Twitter is good at creating; quoted by Steven Johnson in a TIME, about how Twitter cwill change the way we live.

Teaching in a 2.0 world

I meet a lot of lecturers and researchers in my job, because they are all using advanced modeling and scientific tools to engage students and look at knowledge in new dimensions.

I also meet a lot of high school teachers who are family friends and professional colleagues. It’s impossible to miss the big shift happening in the classroom, no different from the big changes going on in PR agencies or marketing departments. At the risk of over-simplifying things,what’s going on is the decentralization of knowledge, and the loss of control. In a good way, that is, when it refers to the classroom.

This presentation best illustrates what I am talking about. Via Devon Adams, who’s Teacher 2.0 approach best illustrates this shift.

If you can’t see the video above, click here