Quotes for the week ending 31 Oct, 2009

“The thrill of naked guys in public aside, this marketing scheme did involve a bit of trickery.”

Advertising Age, revealing the story behind the ‘worlds’ fastest nudist’ in New York this week, who turns out to be a guy doing a stunt for Zappos, via an ad agency, Agent 16.

“Look, people the message is this: Do not tell me you cannot do this.”

Josh Bernoff, on how the Groundswell Awards, and how excellence in social media can come from anyone, anywhere.

“If there’s metadata in there, that’s public record.”

Dan Barr, attorney for the Society of Professional Journalists, on the Arizona Supreme Court decision that now requires public entities to disclose Meta Data, the ‘hidden data’ embedded in electronic records.

“A Friday afternoon news dump…”

Huffington Post on the list of visitors to the White House, released on Friday. The list includes lobbyists and prominent people

“It comes down to data and money.”

Story in Fast Company, that ‘Facebook plans to Geo-tag your life’  by linking geo-location information to users actions on the site.

‘World’s Fastest Nudist’ and Balloon Boy give new meaning to stunts

I am in the first chapter of Trust Agents, by Chris Brogan and Julien Smith, and can’t help but thinking how the two events  this month are perfect validations for what the book is about.

The Balloon Boy hoax has been condemned by people across the board. But right on its heels comes the other stunt by Zappos, whom no one likes to offend. Turns out this streaker spotted in New York, was an actor, part of  a clever stunt. Which explains the great video (and a YouTube channel). And media coverage.

In both cases the media were duped into carrying the story. Richard Heene, the father of the balloon boy must be smiling.

Never too late to start blogging

Let me start with a rhetorical question: Is blogging past its prime?

I get asked this question a lot since I have been doing it for, what now, 5+ years. So I have to go back and often conduct the 15-point check-up much like the way my car dealership does when I take the old (5-year old vehicle) in for service.

I thought about this again when reading Steve Rubel’s interview, as he was asked by Tech Crunch why he’s stopped blogging and begun ‘lifestreaming.’

Steve, as always makes a great point about where content, and content creators are headed. To him blogging has got long in the tooth, and fallen out of grace now that Twitter and Facebook have become more interesting ways to communicate.

So back to my question, is blogging past its prime, and should someone who has never done it even consider it now. I have two ways to look at this:

1. Telling stories. No matter what format you use, telling your story, has never gone out of style. Think about what some consider one of the most passe formats today, the printed newsletter. I see it doing very well in places as different as Trader Joe’s, churches, and the offices of financial advisers. They sure look long in the tooth to me, especially if I am not the target reader. But they do have plenty of cool content.

2. Providing context. Blogs have an uncanny way of connecting the dots, and putting things in context. Faced with the breathless pace of tweets that appear and vanish (unless you’re monitoring your Tweetdeck or Twitterrific all the time), a blog post is always there, and gives you an opportunity to frames things better, and analyze it from multiple perspectives. The best part, it lets others add their insight as well.

I’ve heard many say that Facebook is becoming the defacto hub of all other social media properties and actions. Hard to contest with that.

But…

Facebook only lets you do so  much when it comes to writing good content. But blog posts can be used to connect the dots, and build on a body of work that is easy to find, link to, and create conversations around.

If you want to see what some other have said on this topic, here are two excellent posts:

Quotes for the week ending 10 Oct 2009

“In the surround-sound media environment of today, there is no shortage of places you can go to see an expert’s view of business and where it is headed. What I took from the first day of the World Business Forum, however, was just how important passion is as a common thread in the people (and their organizations) who are accomplishing something.”

Rohit Bhargava, on the World Business Forum

“While 60% of employees use word processing daily, only 42% actually create documents.”

Forrester Research report on technology adoption in the workplace.

“In a real-time, social media world, marketing has to react immediately to the successes and shortcomings of operations, product development, legal, finance, customer support, and the idiosyncrasies of company personnel.”

Jason Baer, on how social media gives everything a marketing focus.

“A turtle travels only when it sticks its neck out.”

Tweet by @lspearmanii

“Hi! This is your aspirin bottle calling. I haven’t seen you in a while…”

Peter Svensson, of the Associated Press, on the technology that connects the pill bottle cap to an AT&T network.

“Does our Cicero even glance at his speeches before reading them in public?”

George Will, conservative columnist for the washington Post, on Obama’s overuse of words and concepts in his speech at Copenhagen.

“Nice headlamps”

Headline of a billboard ad for a Northern Ireland used-car web site, that got the advertisement banned in the UK. The accompanying visual was not about cars…

Twinterview with Steve England tomorrow

Tomorrow at 10 am (Pacific) I will be conducting a Twitter interview with Steve England, of NewMediaMarketing.

If you are not familiar with NewMediaMarketing, it’s a company that does some amazing things in audience engagement, using smart tags.

I won’t try to explain what a smart tag is –except link to this— since Steve will be fielding questions that would clear any doubt you have about this.

For those who folllow this blog, this is the fifth ‘Twinterview in the series. The last one was in August, so it appears I have been slacking. Well, between starting my own consulting gig, and ransiting out of ASU, let’s just say that September whizzed by!

How to follow the Twintervew:

  • You could follow it at @heyangelo, or @englandsc
  • Time permitting, I will be live-blogging the session here as well.

Waiting for the wave to rescue us from email hell

It borders on being insensitive to be talking about, and blogging about the anticipation for Google Wave, in the days following the tsunami in Samoa.

As someone tweeted about this, the coincidence was very odd. (Not that it is too far fetched for Google to be associated with a tsunami —check this story!)

But as we wait for Google Wave to come our way, we are reminded of how outdated our predominant communication tool is. “If you look at a picture of the first computer that sent an email, it looks sort of like a cockpit in an old airplane,” observed Lars Rasmussen, Google’s chief engineer. He was commenting on email, a 40-year old technology.

I meet many people who are so annoyed with email. One CEO said he didn’t mind if a meeting started late because “it gives me a chance to catch up with my email.” He said that not looking up from his Blackberry, at lunch.

Reminded me of that limerick:

I’m out of the office right now.

Do I hate answ’ring email? And how!

Missed your missive? I’m glad,

So I won’t say I’m sad.

Pester some other worker-bee. Ciao!

Two years of ‘broad public access’ at State Dept blog

Last week Dipnote, the blog by the State Department, turned two.

So much has happened in two years. It was the year that the iPhone debuted, and Microsoft bought a stake in Facebook. A few months before that TIME named all those people creating content and connecting through social media as the ‘Person of the Year’ – the famous “YOU” issue.

Luke Forgerson, Managing Editor of Dipnote

Luke Forgerson, Managing Editor of Dipnote

Dipnote took to this new way of communicating with amazing flair. If there is one example of I’ve been using repeatedly to illustrate how any organization could stop firing press releases and start a conversation, it’s been them.

Think about it. Foreign policy to many is as sexy as watching paint dry. But given the right angles –heck, the right to loosen up– and the interest in listening as much as speaking, it turns out to be a different animal.

I have talked to many organizations who are terrified at the thought of saying something that could come back to bite them. Blogs, and videos, and photos pulled from a diverse group of individuals seem like total anarchy to them. It might damage the brand, they fear. The question I get asked a lot is ‘What if someone says something nasty?” –followed by “should we publish that too?”

I won’t go into the responses I give, but you’d think a group of people who represent the brand image of a country must have thought about this a lot. There must be bookshelves of white papers and journals on this subject in their offices. There must be legal advisers shaking their heads in disbelief.

And yet…

If you look at the social media initiatives the State Dept has rolled out over the past few years, these ‘government employees’ seem to take to new media in a way you’d expect of a marketing organization. Maybe they understand that good marketing is all about good communication. It’s more than the ingredients of ‘technology and talent‘ that Sec. Clinton spoke about.

It’s about using social media as an antenna not a bullhorn.

Quotes for the week, ending 25 Sept 2009

“Lots of traffic, lots of talking, lots of everything. But listening to each other…”

Title card in YouTube video aimed at the leaders attending the UN General Assembly in New York this week. The video-as-open letter was by RelaxZen, a mood-altering drink –that was shipped to every world leader.

“We’ve also re-engaged the United Nations. We have paid our bills….”

Barack Obama, in his address to the United Nations General Assembly, on the commitment of the US to change.

“You are only as relevant as their problem, and your pitch has to be empathetic of their situation.”

Nathan Wagner, Relevant Chews,on selling

“But of course we’re meeting all the time. We’re both involved in all the main meetings and talk all the time.”

Prime Minister Gordon Brown, responding to claim that Number 10 was snubbed by the White House, with regard to a personal meeting between the two heads of state.

“LookingGlass automatically rates each posting as positive or negative, so the Zune HD team could rank comments according to sentiment and see how customers are responding to the product and the campaign to sell it.”

Microsoft statement about its new image management tool that lets companies monitor, analyze and engage in social media, via its Silverlight technology

“These Squidoo lenses are for sale.”

Ike Pigott, at Media Bullseye, on Seth Godin’s rebranding Squidoo as a social engine that aggregates online chatter about a brand or company.  Pigott also calls this a sinister act of piracy! Squidoo already has “900,000 hand built lenses.”

“Chiggy-Wiggy.”

Soundtrack from the Bollywood movie, Blue, featuring Kylie Minogue and Oscar-winning composer, A.R. Rahman –he of of Slumdog Millionaire.

Students’ G-20 project gives hope

For all those who equate young people and the Me-Generation, with limited interests, take a look at Voices of 21.

It’s a project by students of the University of Pittsburgh, and it’s named for a god reason -to add a 21st ‘voice’ to the 20 global voices at G-20 summit going on in their neck of the woods. It’s goal is

to inspire a more inclusive and constructive dialogue on global economic stability that will resonate with the Pittsburgh community and beyond.

This analysys of the protests, for instance is enlightening. A rather long post, it is written by fourth-year student majoring in Law and Global Political Economy, Eli Baumwell.  I don’t mind the length, and will probably use it as an example of those who complain that wonder if this generation is all about short form content and  Facebook-y status updates!

Thanks to Danny Stoian, at the Department of State, for pointing this site out.

Discovering blogs all over again

Those of you who’ve been following this blog know that I make the point that while blogs do not solve every communication challenge (good ole face-to-face still works great) it’s become the center of gravity for a lot of what goes on in PR, marketing and media.

So I was glad to see Dave Winer, the father of blogs, invite Robert Scoble to get back to basics … and blogging.

In case you missed it, Scoble, who co-authored one of the earliest books on blogging (and wrote an early blog with a huge following) famously spoke out in favor of FriendFeed. It was all about Lifestreaming, with some concerns. But now that Friend Feed was swallowed up by Facebook, Winer suggests that it’s time to return to using the Internet for what it was designed for -to share and to store knowledge, to connect and to engage.

Doc Searls‘ comment to this is worth thinking about: In this new Eden, blogging and microbloging are native. Corporate walled gardens are just short-lived substitutes.

There’s a lesson here about the tendency to obsess with tools. For all the hype you hear about the new tools, and the ‘pay attention to Facebook’ talk, it’s what we do to connect and communicate, and yes, to ‘store knowledge’ that matters.

That’s why blogs, which some have thought to be soooo passe, are worth discovering all over again.