It comes as no surprise that the Amazon Echo speaker is listening more closely than people think. Let’s be clear: It’s not listening in, it’s eavesdropping. The word has been around for more than 300 years! It describes the act of someone secretly “listening under the eaves” to another.
Alexa is supposed to be in ‘listening mode’ only when the speaker is addressed. Last week, however, Amazon confirmed that some of its employees did listen to recorded conversations. Employees! Not Amazon’s software. Are you comfortable with that? Some folks secretly listening in under the Artificial Intelligence eaves? Oh sure, for ‘quality and training purposes’?only. All in the interest of Big Data. The Atlantic reports that millions of people are using a smart speaker, and many have more than one close by. (Read it: Alexa, should we trust you?”)
In May last year, the speaker recorded a conversation of a husband and wife and sent it to a friend. I wrote about a related matter a few weeks back. I’ll never be comfortable with a piece of hardware sitting in a room just there to listen to me. The Bloomberg article reports that some employees at Amazon listen to 1,000 clips of recordings per shift. Like some privatized surveillance company, laughing at all the conversations going on behind closed doors. Beyond eavesdropping, it is audio voyeurism! Aren’t you troubled by that?
We were once alarmed by having too many cameras aimed at us. Now it’s listening devices. Does the convenience factor blunt people to the privacy they give up?