Incentives and employee motivation go hand in hand, as we have been noting here.
So this story strikes close to our heart, since it is right here in Phoenix. It’s not some hi-tech company doing this. It’s the City of Phoenix!
You may not hear the word ‘insourcing’ often, because its evil nemesis outsourcing gets so much of press. But drawing ideas from the well that’s within the organization is often overlooked. Often there are no mechanisms in place for ideas to bubble up, resulting in apathy or timidness in generating suggestions.
This story by Lynh Bui today (in the Arizona Republic) talks of 25 out of 175 ideas being implemented in 2009-2010. That’s about a 11 percent success!
Now what if the City of Phoenix was to open up the valves in the employee idea reservoir, and say, aim at generating 720 ideas next year (a measly 60 a month). That same 11 percent rate would then triple the number of implemented ideas.
Incentives are great. But many employees don’t always wait for these to get started. Bui’s observation is spot on: “Employees aren’t necessarily turning in ideas just for the awards.”