The media are changing. And you?

June 23, 2011June 22, 2011 / Angelo Fernando / Leave a comment

In 1999 (before we many of us began thinking deeply about the role of the Internet on the media as we know it), USAID foresaw a trend, or rather a need for citizens to be able to “make informed decisions and counter state-controlled media.”

They talked of nurturing ‘alternative media,’ which at that time made many people uncomfortable. Mainstream media journalists, especially, thought that this would be lead to erosion in standards.

USAID may have never dreamt that something called social media would sow up and deliver this ‘alternative’ into our laps. Later, in 2005, Pew Research Center for the People & the Press, which tracks newspaper reading habits, recorded a curious shift. They observed that people were turning away from traditional news outlets, particularly those “with their decorous, just-the-facts aspirations to objectivity.” And what were they gravitating toward? They were turning toward “noisier hybrid formats that aggressively fuse news with opinion or entertainment, or both.”

News infused with opinion? That sounded like heresy!

Not anymore! Dozens of news organizations have begun using a combination of social networking, citizen journalism and traditional reporting to do just that.

I mentioned Internews. It may not be ‘noisy,’ but it is definitely a hybrid format. Internews is an international ‘media development organization’ that empowers local media worldwide. Meaning it not only becomes a distribution channel for global voices, but it gives people the tools to connect, and thereby be heard.

A similar organization, Global Voices, is a nonprofit foundation comprising an international team of volunteer authors, and others who are active in the blogosphere. In fact, one of its divisions, Lingua plays a sort of the amplifier role. Lingua, it says, “amplifies Global Voices stories in languages other than English with the help of volunteer translators.” They translate content into more than 15 languages.

Pew’s recent State of The News Media Report talks of how media consumption in a world of increasing mobile devices forces news companies to follow some messy rules (of device makers, for instance) to deliver their content. The news ecology is getting uneven, it says.

This is where hybrid, alternative media has taken root. Let’s get used to it!

A longer version of this is published in LMD magazine.

Inconvenient truths about Citizen journalists

June 20, 2011October 23, 2015 / Angelo Fernando / Leave a comment

Are you rooting for mainstream journalism or the grassroots variety?

How about both? One has the training. The other has the temperament. One has the credibility. The other has access. Mainstream journalism and citizen journalism are shaking hands, and the consequences may be very interesting for the media we consume and our role as potential collaborators.

We typically think of citizen journalists as these accidental reporters –those who in the face of a catastrophic event, grab a cell-phone, and capture a story that would have otherwise never been recorded. We recall the first heartbreaking reports of the 2004 tsunami captured by citizens in Sri Lanka. Commuters, not trained reporters, provided the first grainy videos when terrorist bombed subways and buses in London in 2005. Likewise, the first images of the dramatic ‘splash landing’ of an U.S Airways flight into the Hudson river in Manhattan, New York, were captured by a citizen journalist.

Today, we are witnessing the rise of a new breed of reporters, an ‘accidental profession’ that has begun to turn more professional (‘Pro’) than amateur (‘Am’).

Some ex-journalists and entrepreneurs have spotted opportunities in this space and have begun to create business models, albeit non-profit businesses. One of them, The Uptake (www.theuptake.org), is a citizen ‘fueled’ news organization. Chuck Olsen, co-founder of The Uptake calls it ‘committing an act of journalism.’ Meaning, going out there and finding the story, not reacting to it.

Mohammed Nabbous, killed in Benghazi, Libya in March 2011, was one of the bravest citizen journos of our time, killed while uploading a story. Check out a video of these last moments at http://bit.ly/LMD0811 In the last part of this video you can sense he is terribly impatient, waiting as a large file uploads from his camera.

“Where is the media?” he asks, rhetorically, with gunfire just outside his door. It does not strike him that he was “The Media’ –an Am behaving like, and filling the void of, a Pro.

Today many mainstream news organizations have embedded elements of citizen journalism, often training their reporters to use the tools that the Ams take for granted. BBC, for instance is training its reporters to use iPhone apps to file stories. This month, The New York Times opened up a story for citizen participation in making sense of a boatload of email records (24,199) from Sarah Palin. “We’re asking readers to help us identify interesting and newsworthy e-mails, people and events that we may want to highlight.

You could find a broader discussion of this evolving Pro-Am model in an upcoming article.

Browsers will take Augmented Reality mainstream

June 17, 2011 / Angelo Fernando / Leave a comment

Rory Cellan-Jones, tech correspondent at the BBC reports on how Augmented Reality is now available in public spaces such as Trafalgar Square.

It ends with a skeptical person saying what many have used before about new developments. The person, of course is one of the Ladygeeks, who says that ionly people with a lot of time to kill will use something like AR. I was immediately reminded of the 1943 comment, “I think there is a world market for maybe five computers.” That was an observation by Thomas Watson, who was the chairman of IBM, no less.

http://news.bbc.co.uk/player/emp/external/player.swf

While it is too early to tell if AR will go the way of Second Life, which became a nice experiment and somewhat fad, it is too early to write it off as pointless, or too geeky.

Especially with the new Augmented Reality browser, Wikitude, that has already started appearing in some smart phones. Before the browser came along, you could download an application such as Layar that works with the iPhone and Android.

You don’t need to be technically savvy to use interact with AR. The camera in a smart phone, laptop, tablet even iPod is all you need. The browser does the rest. Says Wikitude, “By using the camera, simply hold up your smartphone and explore your surroundings. Wikitude will overlay the camera’s display and the objects you look at with additional interactive content and information.”

Soon there will be many browsers, such as Wikitude. Another good browser called Argon was out earlier, and was developed by Blair MacIntyre, at the School of Interactive Computing at Georgia Tech. When that happens, it won’t be people with time to kill who begin using it. As organizations, cities, libraries, and media and entertainment companies begin to see the value in layered, augmented information, how we think of AR will change.

Let’s send our congressmen to social media boot camp

June 7, 2011June 7, 2011 / Angelo Fernando / Leave a comment

Interesting statement by the Ministry of Defense on soldiers using social media:

“We are not here to gag people, because we acknowledge the ubiquity and significant benefits that social media offers to people and the MoD.”

The warning comes at a good time, almost a bit late in the game, now that soldiers have been using a host of social media to stay in touch with their families and even the media. Now that not one, but two congressman have been caught with poor social media discretions, it’s about time for a social media boot camp for government!

Back in 2004, the military began cracking down on personal journals maintained by soldiers serving in Iraq. Some still blog, but are not sure if they will get into trouble, as this NPR story, reveals.

This April, in the wake of Wikileaks, a Pentagon official, Doug Wilson talked about how “technology — and particularly technology at the intersection of national security — has outpaced the policy.”

My reaction was: Still? You would think thee are more policy wonks than tech people in government.

It’s not just the defense folks who have realized that policy has always been lagging as technology zips ahead. States have been facing the same problem. A national survey of social media in government found that

Two-thirds of survey respondents lack enterprise policies addressing social media
One-third of the states responding have enterprise policy standards,and are in the process of developing these

Furthermore, “relatively few have developed policies or guidelines to provide an enterprise context for managing social media tool use,” and are “completely balked by uncertainty”

Bottom line, they are seriously lagging in policy.

But the government has also stepped up, with its just released International Strategy for Cyber-security. It states that

“The United States supports an Internet with end-to-end interoperability, which allows people worldwide to connect to knowledge, ideas, and one another through technology that meets their needs.”

All this big picture stuff is well and good. Someone needs to put our elected officials in a room give them a 101 course in using digital channels. Their DIY method of using social media is turning out to be one of DYI –Damaging Yourself Irreparably.