There are Flip cameras and there’s the Blackberry Storm

I often carry my Nikon D90 to events. But a camera bag, podcast recorder and laptop creates clutter.

So while holding off on a Flip video camera –for now– I use my trusty Blackberry Storm for the odd video. Turns out it does very well, especially when I want to cover an event live using a few social media elements.

This one was taken at a class on Social media for Realtors. I was there with a friend who is just getting into the space, and wanted to check out what Jerry Fischer, the instructor, was offering.

Click to view a few seconds of video.

What I found:

  1. The picture quality is really good for a phone. The audio quality, better still.
  2. Sending it to Twitvid is not easy – slow uploading. But the app I had downloaded for this made it one-touch.
  3. You really need a tripod when you do this. It is less distracting to the instructor, too.

Not that Jerry would have minded. He was also showing real estate agents how easy it was to video with Facebook.

Incidentally the audio recorder on the Storm also produces stunning quality. Saves carrying a bulky recorder everywhere.

Quotes for the week ending 5 Dec, 2009

“The general consensus about my hair, among our team and the client, was that it was distinctive and instantly recognizable — a characteristic we ad people long for in our campaigns, but it sounds funny when we’re talking about my hair.”

Andy Azula, the guy in the U.P.S. whiteboard commercials, in a Q & A with Stuart Elliot. He has a Wikipedia entry!

“Once you start restricting access on the websites, if you have content that can broadly be found somewhere else, then you really restrict the number of people coming to websites.”

Emily Bell, Guardian’s director of digital content, on a regional British newspaper publisher charging for online news content.

“She’s more caustic than a manure lagoon.”

Paul Shapiro, senior director of the US Humane Society Factory Farming Project, on Kerry Trueman, a contestant for the Huffington Post contest for citizen journalists. One person will be chosen to report from the Copenhagen climate change summit next week.

“Most painful for us is not the minaret ban, but the symbol sent by this vote.”

Farhad Afshar, of the Coordination of Islamic Organizations in Switzerland, com

And speaking of symbols…

“It’s that image that has been shattered, sort of like the back window of his SUV, but maybe I’m pushing another metaphor too hard.”

Bill Saporito, on Tiger Woods’ apology

“I realize there are some who don’t share my view on that. But for me, the virtue of privacy is one that must be protected in matters that are intimate and within one’s own family. Personal sins should not require press releases and problems within a family shouldn’t have to mean public confessions.”

Tiger, having dealt with his ‘transgressions’ in a 6-paragraph apology, on his web site.

Quotes for the week ending 21 Nov 2009

“She is not a girl, and she is not a pinup.”

Susan Estrich, Columnist, on Sarah Palin, saying she hates defending her, but is annoyed at Newsweek for featuring her on the cover in running shorts.

“I am applauding Bebo …I don’t understand the  logic for the others not following suit.”

Jim Gamble, of Child Exploitation and Online Protection Centre (Ceop), saying social networking sites need a help button for children to report predators  bullying.and bullies

“we should not make the perfect the enemy of the good,”

Barack Obama, conceding that the Copenhagen summit would not come up with a binding agreement on global warming.

“A portable device with an appropriate wifi connection, and a very powerful browser.”

Google CEO, Eric Schmidt’s definition of a Netbook, in a broad discussion of the future of the internet.

“Huh? If you’re already a Fortune 100 company, ‘brand awareness’ is probably not your biggest problem.”

Fast Company, commenting on a study by Weber Shandwick, that says only about 3/4 of Fortune 100 companies have Twitter accounts, few follow best practices, and most are chasing after brand awareness.

“Would I be cynical if I said I believed Apple was secretly fueling the hype by leaking bits and pieces of information to raise expectations? Does it matter?”

Linda Vandevrede, at ValleyPRBlog, on the role of PR in hype, or whether it evolves in some ‘organic’ way.

Microsites tilted toward sustainability get clever

When talking about social media to a group, I often step back to get them to pay attention to how to design for interactivity. After all, social media is all about interactions, right?

I like to note how wicked a wiki could be (though no one ever talks of wikis anymore, with all the tools around Facebook and Twitter). I mention how Microsites can do a lot of things their POW –that’s Plain Old Web sites, in my book) can never do. All this thanks to social media elements that are almost invisible.

So I want to comment on two microsites that came on my radar this week. Toyota and Timberland.

The Toyota site works like a cross-section between an ad and a social network. Timberland is more complex. I’ll take that first here:

Timberland’s Earthkeepers is so complex it could easily be a mistaken for a grass roots movement, or a cause-marketing campaign such as Hopenhagen. Indeed, it has a cause-driven section called ‘Don’t Tell Us It Can Be Done’ (launched this week), aligned with the Copenhagen summit. As the press release states, it is “a movement that encourages citizens of the world to challenge government leaders attending the United Nation’s Conference…”

It has definitive calls to action – Take Steps, Make Pledges, Shop Responsibly etc.  The Twitter site is actually set up to track 12 students on a bus tour supporting the cause, rather than the typical corporate tweets. Their ‘Heroes’ are doing more than sporting Timberland attire. They are doing things like this.

There is a lot more, and it points to how web sites are getting built up so much around engagement, that very soon these microsites will be the template for the macro-sites. You know: the  standard corporate sites with dated, static information.

Toyota’s Beyond Cars, is a different animal: Dynamic content on steroids. Almost too much information. It’s an ever-changing grid of visitor-generated content (a term I like to use because it is more appropriate in this case than User-Generated). You could sort through four categories of content – innovation, environment, community, economy, with a floating navigation bar. It asks for story submissions using text, video or photos. Not sure if these go through content moderation, but it has a real-time feeling about it.

Unlike Timberland Beyond Cars is not connected to a specific cause other than to make a positive impact on the economy and environment –which is somewhat of a cliche if it ends there. But the very intent, to tap into ideas from the crowd, is bold and inspiring –yes, and visually very appealing. I wish they had thought it through into not just Twitter and Facebook, but beyond cars, literally –into activities not involving wheels. As someone who has two Toyotas in the garage, I have vested interest in this brand, obviously. I could think of a dozen, inexpensive things they could do.

What do you think?

  1. If you have some ideas, jot them down here as a comment. I will add to it next week.
  2. Which microsite do you prefer, and why?
  3. What do you think of a site like Timberland’s that stays behind the scene, as opposed to Toyota’s which is very much a branding exercise, with a cause tacked on?

Quotes for the week ending 14 Nov, 2009

“Yes, it’s important to change the light bulbs and windows, but it’s even more important to change the laws and the policies,”

Al Gore, in Phoenix, keynoting the GreenBuild conference

“When put together, we have the tools and technologies to solve three or four climate crises … But the missing element is political will.”

Al Gore in Cambridge Mass, at a book signing of Our Choice.

“Who wouldn’t buy a pair of socks for the Mount Olympus of commercial exposure?

Mitch Albom, on American Eagle’s promotion that lets a customer enjoy the his or her 15 seconds of fame on a billboard in Times Square, — the ‘famous airspace that once featured a giant winking penguin…’

“And the fun won’t end Nov. 27 …”

Story in the Associated Press about how shoppers would  the  checking social media sites for Black Friday specials

“Facebook is for brands – the careful ones”

Headline of a great post by Neville Hobson, commenting on research about using Facebook, about the need to not act like marketers!

“It’s a hole in your heart, just like 9/11.”

Spc. Chris Monge, on the tribute to 13 soldiers killed at Fort Hood, Texas

Love it when a chart beats a logo

GatesWatching last evening’s live webcast by Bill and Melinda Gates, I liked how Bill zipped past Da Vinci’s Vitruvian Man, and the Windows logo, to note that these ‘pictures’ don’t compare to something completely different –a chart showing  decreasing infant mortality rates.

I love it when presentations don’t use graphics as a crutch. (Love it when the first slide is not the darn company logo, as if to remind the brain dead in the audience as to who is presenting! Full disclosure: I have committed this crime myself, and know it sucks!)

Love it when someone stops a canned PowerPoint preso and uses the flip chart instead to draw some crude Venn diagram or stick figure to explain the point. (If you’ve not read The Back of a Napkin, I highly recommend it, as I have done before like a broken record.)

In somewhat ironic news, this month, Gates (who owns Corbis) supposedly ‘expanded his stock photo empire’ with a small stake in Eastman Kodak.

Use of video in TSA blog, brilliant!

Video and blogging have never been better suited for each other. I tell my clients to consider using a simple video camera to record events because you never know when it may come useful.

Not just to CYA, but to capture the energy or interaction of a moment that lends itself to a deeper commentary in a blog post.

But in this case, the Transportation Security Administration (TSA) using video in their blog to quickly respond to a complaint, was a perfect way to diffuse the situation. The complaint: That a woman had been ‘separated’ from her child at a security checkpoint. They use 9 videos to support what they say -and these are also posted to YouTube.

Sidebar: Incidentally, if you are contemplating revamping your web site, the TSA web site is a great example of how to make a web site more social media friendly.  Note the 5 social media elements on the right navigation bar, and the request for feedback via the blog etc.

To get back to the blog: One thing about that blog post that’s easy to miss. Notice how they title the post, and the videos. They are not shy to use the phrase used in the complain, “TSA Agents took my son.”

It would been have so easy to spin it into something else, wouldn’t it? Blogger Bob’s comments come across as being truly sincere, and not just a prepared, lawyered comment.

What’s the definition of a PR stunt?

Just as the aphorism goes that “there are lies, damn lies and advertising,” I wonder if it’s time for someone to come up with one about stunts –especially the PR variety.

Let me be clear. I don’t condemn stunts. In fact it might be construed as another word for ‘tactic’ or creative attempt to make a point.
So I was about to classify this latest ‘underwater cabinet meeting‘ by the President of Maldives as a stunt, but I thought I’d put the question to my readers to check the pulse first. I won’t go into the details here, suffice to say that it takes a bit of effort to get your cabinet to strip down to scuba diving suits –and anchor desks to the coral– to pull off something like this.

But back to the definition of a PR stunt. Here are some past examples that might fall into this category.

I know, there are more. But for our purposes, let’s ask if promoting a cause or a brand validates the approach. Governments are quick to blame each other when an international or bilateral crisis arises, calling it a stunt, even though there had been no specific public facing activity. Headline writers find it a useful 5-letter word to spice up a story. (As in this one, that was clearly a misplaced use of money, rather than a stunt).

I would think a PR stunt is anything that

  1. Involves an event or a sustained activity that is staged, primarily for gaining media attention
  2. Is unusual or controversial
  3. Is connected with an extended campaign that does not involve PR or advertising. Behavior modification, for example

The first –-gaming the media –can be dangerous, if done to fool the media. If the balloon incident being debated this week proves to be an act of self-promotion by wasting time and money of a sheriff’s department, that’s a dumb stunt, indeed.

The second —is often creative and harmless. The guy who dons a pizza delivery attire and ‘delivers’ his resume (attached to the box) to a marketing director, is clearly breaking out of the old method (email or mail) to get his application to the top of the pile.

The third –wins my approval, hands down. This is what all good (insert the word ‘marketing,’ ’cause promotion,’ ‘advertising’ as a prefix here) campaigns ought to be.

President Nasheed’s course of action seems more like the third category. He has a point to make, and what better way than for a leader of a country surrounded by –and threatened by– water to do this?

Quotes for the week ending 10 Oct 2009

“In the surround-sound media environment of today, there is no shortage of places you can go to see an expert’s view of business and where it is headed. What I took from the first day of the World Business Forum, however, was just how important passion is as a common thread in the people (and their organizations) who are accomplishing something.”

Rohit Bhargava, on the World Business Forum

“While 60% of employees use word processing daily, only 42% actually create documents.”

Forrester Research report on technology adoption in the workplace.

“In a real-time, social media world, marketing has to react immediately to the successes and shortcomings of operations, product development, legal, finance, customer support, and the idiosyncrasies of company personnel.”

Jason Baer, on how social media gives everything a marketing focus.

“A turtle travels only when it sticks its neck out.”

Tweet by @lspearmanii

“Hi! This is your aspirin bottle calling. I haven’t seen you in a while…”

Peter Svensson, of the Associated Press, on the technology that connects the pill bottle cap to an AT&T network.

“Does our Cicero even glance at his speeches before reading them in public?”

George Will, conservative columnist for the washington Post, on Obama’s overuse of words and concepts in his speech at Copenhagen.

“Nice headlamps”

Headline of a billboard ad for a Northern Ireland used-car web site, that got the advertisement banned in the UK. The accompanying visual was not about cars…

Quotes for the week ending 3 Oct, 2009

“There’s nothing quite as insecure as a television anchorman.”

Kent Dana, the news anchor for Channel 5 (KPHO) in Phoenix, and previously anchor of Channel 12 (KPHX), retiring after a 30-years work in the news business.

“This is the biggest investment we’ve made in a national launch … “This is not your grandmother’s instant coffee.”

Howard Schultz, CEO of Starbucks, on the launch of Via, the instant brew

“rather than submitting their images and videos to mainstream media organisations, they post them online on Facebook, Twitpic, or wherever their friends are likely to see them.”

Robin Hamman, visiting journalism fellow at City University, London, commenting on the social media use during disaster and tragedy.

“This whole things has been quite scary.”

David Letterman, admitting he had had an affair with an employee.

“It is a whole other universe of risk.”

State Rep Steve Farley of Tucson, on texting and driving, as Arizona considers a bill to ban it.

“… Which is another reason why news operations don’t publish all the good news we hear about. There would be no room for the rest.”

E.J. Montini, commenting on All the Good News Fit To Print.

“But you have to remember if you have a conversation on the wall, you could be opening up the entire conversation to the public.”

Robyn Itule, an account manager with Armstrong Troyky, a PR and Ad agency in Phoenix

‘Then out of nowhere this big wave, as tall as the sky, hit.”

A 21-year old woman in the Pacific Island of Samoa, on the devastating tsunami that hit the area, followed by an earthquake in Sumatra.

“There’s always truth in snark.”

Chris Brogan, during his presentation at New Media Atlanta, commenting on the back-channel tool, BackNoise, saying “always confront the thing you are fear most head-on.”