Fifteen candles for the Web. Or what did Tim Berners-Lee unleash?

April 30th was a big day, in case it did not pop up in your Gmail calendar, Plaxo reminder or ToDoPub, the online to-do list.

I first heard it was the official birthday of the Web from a colleague, when he complained that someone had hacked into his web site. I suppose it was a *wicked* way of highlighting the awesome power now in our hands.

Fifteen years ago, Tim Berners-Lee unleashed this power when he applied hypertext (standing on the shoulder of Ted Nelson who conceived of the idea) and came up with the HTTP part of the web that’s almost invisible now, but knits the world together.

For some like the Magazine and Newspaper industry, ‘unleashed’ really became ‘unraveled.’ For others like Netflix, there would have been no business without this invention.

Fifteen candles later, this simple, almost invisible connective tissue of the web has reconfigured the way we communicate, market, educate and inspire each other. Oh yes, also how we find, rant, share and take notes among other things. I’ve written a lot about Wikinomics, and its malcontents and sometimes wonder if the information overload is slowing us down, rather than speeding us up. Birthdays are good times to look forward, back and sideways, aren’t they?

Recently I found an old printout of the famous “Rudman and Hart Report, (published eight months before 9/11) which had forecast in grim detail some of America’s vulnerabilities. It made a point of warning us that “new technologies will divide the world as well as draw it together.”

That irony strikes me as exactly what the web is good at –simultaneously connecting and dividing. It has made the world smaller and unified at one level, while fragmenting it into millions of niches. Or, as Thomas Friedman observed in The World is Flat, the ‘steroids’ (applications like wireless and file sharing) and the other flatteners like off-shoring, in-sourcing and open-sourcing are pulling the world in all directions. There are walled gardens like Facebook and there are open source textboooks.

And none of this could have happened without what Mr. Berners-Lee invented. Standing on the shoulder of this giant, companies such as iTunes took online music out of the the piracy world and into a business model that defies a label. Is it an application, a library, or a sharing platform? Basecamp takes files sharing into the realm of project management. There are hundreds of other examples. Without the web 1.0, there would have been no web 2.0.

As we head down the road to web 3.0, let’s tip our hats to Tim Berners-Lee.

Things that made us go “huh?” in 2007

Oh, what a year it was. Between freedom of information faux pas, a fake press conference, and a shiny new new object from Apple, we obsessed about these stories:

The amazing role that social media played in letting the world know about the violent reaction to the peaceful protests in Burma, in September

Larry Craig, Republican senator for Iowa, accused of soliciting sex in an airport bathroom, pleads guilty, but then attempts to deny charges.

Southwest Airlines gets a passenger to change his T-shirt because of it has a slogan that could be considered rude. It also gets another passenger to get off a plane for wearing a too-revealing mini skirt. Southwest later apologized and called launched mini skirt fares.

Lisa Novak, the astronaut who drove across the country in a diaper, is arrested.

Strumpette, the PR blogger who postured about PR, resigns, and re-emerges.

FEMA holds a fake news conference after the California fires, using employees posing as journalists.

Apple fans camp outside electronics stores to be the first to buy the $600 iPhone.

Soon after this, Apple warns iPhone customers it would cripple it should they try hacking it.

Wal-mart is investigated on charges that an employee could have been spying on text messages and phone conversations between a New York Times reporter and a PR employees.

Jeff Jarvis begins to say nice things about Dell.

Facebook founder Mark Zuckerberg apologizes for Beacon, a feature that would have shared users’ personal information with others without their opting in.

Sheriff Joe Arpaio arrests the owners of a newspaper, The New Times, for refusing to submit information about the dates and times and other information about visitors to its web site. The case was later dropped.

Comcast responds to the “Comcast Must Die” angst started by Advertising Age columnist (and NPR’s On the Media co-host) Bob Garfield, saying “real world developments” such as becoming the largest cable provider makes it difficult to keep promises.

John McCain responds to a New Hampshire high school student’s question about his age with “thanks for the question, you little jerk!”

A blog calling itself Fake Steve Jobs, is tracked down to senior editor of Forbes, Daniel Lyons.

British rock band Radiohead releases its album In Rainbows online, for free, with a prompt to downloaders to pay what they want.

Earlier in the year, Prince gave away a 10-track album, Planet Earth, free through the ‘old media’ a.k.a. newspapers, The Mail on Sunday.

The protest by Londoners over the ‘ugly’ 2012 Olympic logo. The wisdom of the crowds was ignored. The logo remained unchanged.

Barry Bonds if pleads “not guilty.” Don Imus is fired by CBS, and returns to radio via an ABC affiliate.

 

10 things we obsessed about in 2007

Here’s what I will remember about 2007 from the perspective of marketing, social media and communications. We obsessed about these stories in PR, marketing and social media.

1. Facebook made us rethink what social networking could do for one-to-one communications.

2. Network neutrality became a debate that not just the geeks and telcos were interested in.

3. Short codes gained popularity as the new URLs, as text messaging took off. Sadly, it took the shootings at Virginia tech for universities to realize the value of this kind of messaging.

4. Mashups became more entertaining than the original. Think: the “1984″ spoof ‘commercial‘ about Hillary Clinton, viewed over 3 million times.

5. It was the year micro-blogging (with Twitter and Jaiku) got taken seriously,

6. This was the year email spam (in the form of “co-worker spam” and “PR spam”) hit a tipping point, forcing communicators to take a good hard look at databases, and how to try to target better. Not convinced? See the rumpus Wired editor, Chris Anderson’s “sorry people you’re blocked” post did.

7. A new, intriguing search engine called Mahalo (made possible by humans, not just algorithms!), the future of Wikipedia, and whether “amateurish” knowledge is helping or hurting us.

8. The toy for grown ups: the iPhone, what else?

9. Beacon, Facebook’s daring experiment with something called “social ads.”

10. Obama-mania, both here and abroad.

(cross posted from ValleyPRblog)

7 things in 2007 that changed the way I think

This year was a game changer. I got to work alongside some extremely creative people, on projects that involved new media, old media, networking, and lots of social media learning. The highlights:

  1. Attended a one-day AMA Phoenix workshop on mobile marketing.
  2. Started using Wikis for project management, article interviews, what-if projects, a rich-media resume, etc.
  3. Rediscovered the value of online surveys as due diligence for strat planning, marketing, and a tool for tapping into emerging trends.
  4. Attended the IABC International conference in New Orleans.
  5. Visited Pike Place Market in Seattle, Washington. A multi-sensory offline marketing eye-opener!
  6. Added Facebook and MyRagan to my social networks, that connect the dots between professional colleagues, knowledge, and work.
  7. Read Wikinomics. I couldn’t give a glib one-line explanation here about this amazing book.

Facebook’s behavioral targeting: good, bad and inevitable

You’ve probably heard the news that Facebook has added what’s almost the equivalent of Google’s Ad words. I say almost, because there are some key differences, since we do not subscribe to Google, among other things.

The program, called Facebook Beacon, is quite interesting –and controversial. That’s why I like it. It pushes the envelope. It sure raises privacy issues, because no one wants to involuntarily share personal information with one’s personal network.

Facebook states that there are safeguards, but its critics (who created a protest group on, you guessed it, Facebook!) won’t buy that. The Facebook group has 5,802 members.

I don’t quite agree with all this weeping and gnashing of teeth. No one forces you to joint a network. As one visitor to the protest group wrote, “I don’t understand. They made the site, they make the rules. If you don’t like it, leave. It’s how they make $ and what drives innovation”

Some of you will recall how people got all in a dither when Amazon began a “recommendation” feature using cookies that tracked purchases and saved that information to recommend products based on what people in a similar demographic had bought.

Back to Beacon, there are ways for subscribers to opt out of it, but it is annoyingly cumbersome. Opting into many services is an inevitable by-product of using social media. We could protest, stay as far away as possible from the network, or … just get over it.

Quotes for the week ending 16 November, 2007

“It acted as a steroid for our rebranding and exceeded our expectations.”

Wendy Clark, VP of advertising for AT&T, speaking of the iPhone at the Association of National Advertisers conference.

“That’s an excellent question”

John McCain’s response to a question from a woman in the audience who asked him “How do we beat the bitch?” referring to Senator Hillary Clinton.

“by facing the targeting and ad creation outward, Facebook has put the responsibility of correctly creating and targeting Social Ads in the hands of the many.

Joe Marchese, President of Archetypal Spin, in MediaPost’s Online Spin, commenting on Facebook‘s announcement this week.

“We’re teaching people better communication skills around touch and social affection … We hope to make the world a more cuddly and intimate place.”

Reid Mihalko, creator of the trademarked Cuddle Parties, a social trend that debuts in Phoenix on November 20th. The story broke in The State Press this week.

“I think that people who don’t think Facebook is extremely creepy lack any kind of foresight whatsoever.”

Someone going by the name of AJ, responding to David Berkowitz‘ experiment targeting a Facebook group around Orwell’s “1984.”

“It’s like we’re at that junction in the early 20th century when you had your pick of electric, steam, or gasoline-powered cars, and the steering wheel might be on the right or left side”

BusinessWeek cover story on iTV, or Internet TV, and why it’s not quite ready for prime time.

Facebook president with analog touch

As I have been observing before, McCain’s campaign, after early signs of engine trouble, is now picking up speed. He’s adjusted his slogan from “Straight Talk Express” to “No Surrender” in classic repositioning tactic –no different from the way packaged goods tweak their slogan when sales start to tank. He’s got Facebook profile and a MySpace presence –as do Obama, Clinton and everyone else.

But will next year’s election be decided on the basis of a slogan, the contender’s social media presence or something else?

A recent poll by the Associated Press says that John McCain has a “solid shares of suburban, college-educated and Midwestern Republican voters.” The Washington Post last Sunday was somewhat optimistic too. “No surrender” is well timed, and probably resonates well with the Petraeus decision. But slogans aside, McCain seems to be doing something right. He may be more analog than digital, but in my opinion that could be what’s makes him more like the real thing.

Having watched the genesis of the YouTube debates, and now the Yahoo election debate, this going to be the first social media election where public opinion is sampled, targeted and better understood before the actual polls.

Markos Moulitsas –he of The Daily Kos – had this to say of supporters’ ability to assemble and the candidate’s capacity take charge of their own narrative:

“Because there are now so many more millions of people who are being engaged by politics online than in the last presidential election, our ability to control or fight back against media narratives is much stronger. We can create our own stories and push back against the ones that are BS. To me, the beauty of this medium is that there are so many centers of power in Netroots that no one can ever really dominate.”

In other words, if every candidate is plugged into the social media, a ‘Facebook President’ may need something extra.

To me that could require one thing: Good old-fashioned momentum generated by good old-fashioned face-to-face communication.