Newsweek’s ‘sources’ on Koran story

The Newsweek story is another black eye, obviously for journalism. But beyond Michael Isikoff’s dubious ‘source’ is a larger issue of how dangerous –and tragic– information can be in the Internet-everywhere world. The ‘crime’ here is how in the heightened competitive environment, the media decides to run stories that cannot be verified –until after the fact.

There’s a blog angle here. I wrote some months back (in an article titled ‘Big Blogger is watching you”) that scrutiny is a good by-product of this everyone’s-a-journalist era. The mainstream media have got away with many things, because of its once-passive audience. Now the audience is more attentive, but paradoxically less credulous when it comes to news. As for credibility, Isikoff, almost a year ago asked the same question of Michael Moore. That was about film, albeit documentary.

Jay Rosen notes that journalists need to recognize how ‘facts’ can have dire consequences. The consequences, apart from the rioting as a reaction to the news of a holy book being flushed down a toilet, is the death of credibility. Rosen calls it:

Big Journalism’s loss of monopoly position in news and commentary

Anyone involved in brand management can see the writing on the wall, since all forms of communication become as powerful and incendiary as ‘news.’ No one wants to be the next Dan Rather or Jayson Blair to tarnish the corporate brand, even as the ‘monopoly position’ shifts from the center to the periphery.

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Guerilla Marketing using unusual outdoor

Guerila Marketing is not some stealthy, controversial gimmick using street teams –though some of it has been that way. (See MSN’s butterflies, and Sony-Ericsson’s ‘fake tourist’)

It’s often doing the unthinkable, in  a new and unusual way –with an unusual budget, I may add.

Consider what Jetstar, a low-priced airline out of Singapore did to promote low fares. Ogilvy handled a campaign where the airline flew a well-known blind busker to Hong Kong. Beside his instruments was a sign that read "Gone to Hong Kong fpr $48.

For LG Electronics, Ogilvy PR created an outdoor event called ‘Pucker Up New York’ that launched a 76-inch interactive plasma screen at Times Square.

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Wi-Fi will change the game –of marketing

Speaking of Wi-Fi, imagine what wireless connectivity could do for marketing, when, say your end-users are suddenly more connected, not just from their PCs but from every other interface and non-work environment. Cell phones are already building Wi-Fi into their features, and soon every other gizmo on earth will have to go down that road with Wi-Fi or RFID (radio frequency Identifiication) chips.

Two stories stand out this week. The first, is no surprise, but the story is creepy. The Wall Street Journal story on the use of RFID –essentially chips-within-chips– in blacjack chips. Suddenly the pit bosses have more’ insight’ into of the players at the table, because their chips ae reporting back data in real time!

Another story this week, on gaming of a different sort, if from Nintendo that plans to provide some 1,000 new Wi-Fi hot spots across Japan, possibly at no charge. Online multiplayer gaming is a big business here in the US. Just ask Shockwave, or do a Google search and see! You may not be in the game category but if you’re a marketer, you’ll need to pay attention to what’s going on here.

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Tucson follows Tempe in Wi-Fi

It was just last week that I wrote about Tempe, Arizona taking a bold step to make wireless networking just like any other utility.

Now news is out that Tucson is adding hot-spots as well! Not just around coffeeshops and bookstores, but to the downtown area. A citywide group called the Tucson Wi-Fi Alliance is behind it.

By this time next year, cities going W-Fi will be as newsworthy as saying <insert your city name here> has just added more gas stations of water fountains!

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CEO Blogger at GoDaddy

GoDaddy is not the first nor the last company to experiment with controversial advertising. Much has been written about the domain name company’s controversial Super Bowl ad. But looking at the post-Janet Jackson ‘wardrobe malfunction’ storyline again, I cannot help noticing the clever details of the satire.

1. The  C-span-like footage opens with a title that places the ‘hearings’  in Salem, Ma.
2. The station identification says G-spin   
3.  The Chairman of the committee, at the back of the room, drops his head in disgust when the model demos the ‘routine’ she will be doing on the Go-daddy commercial –the commercial apparently under investigation.
4. Cut to what seems like the committee chairman, seen holding up an oxygen mask to his face.
5. The commercial ends with a title screen that says "See more coverage at GoDaddy.com"

Coming at a time when the media is being investigated for a number of controversies, the trial re-enactment is funny. More so, after it was pulled off the air after airing once. It’s also has a more serious criticism built in: old people trying to understand the dot-com business. Also, the pun must be deliberate -the end frame invites viewers to see more ‘coverage’ at the Go Daddy web site.

Speaking of more coverage, the commercial (actually a commercial about a commercial) looks like the start of a new dimension for GoDaddy, which now has Radio GoDaddy, which webcasts programs on topics such as viruses, and domain name issues. Then there’s Bob parson’s own blog. If you don’t know this already, Parsons is a the CEO of the company. In a world where corporate blogging is still considered risky business, the CEO-blogger pulls no punches.

Seth Godin once thought that CEO-Blogging was not going to happen. He listed 5 ingredients to keep a blog alive: Candor, Urgency, Timeliness, Pithiness and Controversy. Guess what? Bob Parsons seems to have all of the above. Plus one more: Guts. Check out how he says exactly what’s on his mind about the SaveToby.com site (registered with GoDaddy, that people want him to take down.) Zero spin.

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Libraries and Broadband

My public library is my favorite stop –even Borders comes second– whenever I am looking up a topic or just in a magazines browsing mood. But it’s not just the printed material that makes libraries wonderful environments. A librarian will beat a Google search any day. Just stop by a reference desk and ask!

Then there’s the technology. If you have been to a public library recently you’ll notice an increase in computer terminals. This is a result of the LSTA, the Library Services and Technology Act, that channels funding for technology developments such as networking, digitizing records, and broadband connections. You never think of libraries playing a part in broadband penetration, but a recent study by Harris Interactive, reported here, says that the percentage of people in the U.S. who were online at libraries and schools jumped 4% over last year. (This is compared to just a 1% increase those online at home and work)

Speaking of broadband penetration, take a look at ‘Broadband Nation’ a special feature in Business2.0 Magazine.

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Satellites in our lives: Iridium still around

Remember the much hyped Iridium project in the late nineties? The original Motorola project, with 66 low-earth-orbit satellites, seemed like the future of cellphones, communications and even globalization. Wired Magazine ran several stories about it, and I remember being all excited by this, especially since the concept was designed a few miles from where I live, in Chandler, Arizona.

But the idea didn’t fly, for several reasons, and the 77 birds (there were spare satellites in the constellation) were supposed to be taken down. But the project survived. Today, the sat-phone is still around, in a new skin. It is appearing in cabin systems, as modems, and with specialized push-to-talk features for first responders.

Why am I interested in the future of the Satellite phone? I used to work up the road from where Arthur C. Clarke lives in Sri Lanka. (quite by coincidence my office was down a side street called Cosmos Avenue) This month in LMD magazine, I wrote a feature on Clarke, that you could read here. Clarke has always fascinated us, with his prophetic ideas. Half a century before Iridium –or even modems, for that matter– he conceived of satellites, in an article on Extra Terrestrial Relays. Hard to imagine a world without satellites now.

And here’s a sidebar I should have included in my Clarke article. The use of the Iridium phone for JetMaps. We have all seen the application in use when flying. Now Honeywell, uses a version called JetMap II, that does more than maps, to include headline news, stock reports and sports. See it here.

Speaking of maps, Mark, a colleague at work showed me this site he subscribes to, call keyhole.com (billed as ‘the earth on your desktop.") For the moment it only covers the U.S. but the satellite imagery is remarkably clear. You could zoom in to a neighborhood, and even identify  the cars in the parking lot! Definitely worth a visit.

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Tempe, Arizona’s Wi-Fi plan

Waz Tempe, Arizona is definitely the ‘smart place to be.’ If you’re not from Arizona and only think of our state as dry and hot, take a look at this page. How hot is that? The plan is to drop a ‘mesh network’ over the entire metro area, starting with this provider, WazTempe.

I have written quite a bit on how Wi-Fi could be deployed in developing countries, using mobile and fixed structures in villiages. I knew it had to happen. Tempe is using streetlamps for the access points, but the most interesting, is the ‘Mobile Commando Unit’ –basically a car, outfitted with Wi-Fi hardware. Check it out here.

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Media as conversation –not lecture.

Gilmore_book The more you read Dan Gillmor, journalist-blogger-author who has forced the mainstream media to take a hard look at their business model, the more you realize he is way ahead of his time.

Gillmor, interviewed by my friend and PR Blogger Jeremy Pepper says here that his Grassroots Journalism project may cause some soul searching:

"The chief way I hope it changes mass media is to move the whole of media to more of a conversation, and less of a lecture. That would be an incredible and wonderful outcome."

I must have been out of my mind –probably infected with this idea– when I told my company today that a newsletter I have been editing, is practically doomed unless we start thinking of it as a convesation, not a lecture. Having worked on several newsletters, for different organizations, I have seen people shudder at the thought that ‘news’ can be actually provided from their readers!

To get back to Gillmor, he thinks the mix of citizen journalism and mainstream media would be a healthy eco system bubbling with more choices. His book, by the way, is titled Grassroots Journalism By the People, For the People."

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Could we ever escape the Net?

Do we need to be connected to a grid 24/7/365? As much as we celebrate the ability to work from Starbucks, or telecommute from our living room, there are times when we need a bit of space, offline, to free our minds from so much information streaming in.

I have this discipline, where for one day of the week I do not listen to the news in the car or read a newspaper, or check the headlines on landing pages. I call this ‘information purge day.’ So I was glad to see this from Adam Bosworth of Google, who puts this in the context of travel:

Lufthansa has announced that it will support internet on planes. I will not fly on them. I need some periods in my life where I am unreachable. Indeed, every year in August, I vanish for a month from the web, turn off email, and deal with the withdrawal and suddenly I relearn how to think and concentrate. In a world where knowledge and thinking is everything, it is ironic that increasing availability had led to decreasing time in which to reflect, ponder, and just let the mind wander and yet these periods tend to be essential to truly thinking hard.

Truly thinking hard. That’s something of a luxury to many. An airplane is one of those places where you are supposed to be sealed in. Cellphones and Blackberries have punctured that space, so with in-flight Wi-Fi, the cabin-as-sanctuary is not going to last. Bosworth is going to have to dump a lot of planes.

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