Social Media Release, a work in progress

David Fleet started an interesting discussion, based on a problem he ran into with the Social Media Release.

The problem, as he explains in the structure of his post, is one of bullet points, embedded links and sections, rather than the conventional narrative structure.  Meaning, the press release doesn’t pretend to be a pre-fabricated story for lazy editors.

With some compromises, it had a happy ending s he noted on For Immediate Release (Show # 319,) but it re-opens the topic of whether the SMR is ready for prime time.

There were big objective: to increase access, provide context, make it seo friendly, and the big one, to leave out the spin.  The last is a big one, since most editors don’t want a PR department to write their stories, but give them the hook. Big difference. Then there’s the convenience factor of the embedded links, one-click image downloads and the delicious and technorati tags.

Getting all these in one place, for many organizations is a work in progress. We love our ‘shared folders’ and our media pages, but they’re not exactly accessible and journo-friendly.

Stanford blog, features competitors

There’s something about being ‘open’ and ‘unofficial’ that grabs me. The unofficial Stanford University blog by a student (Ed Finn) and and editor (Dan Cole,) called Open Culture is a treasure trove of information.

This week, there’s a free audiobook download of James Joyce‘s Ulysses. Before that, a link to Thomas (World is Flat) Friedman‘s video podcast.

Best of all, it does not feature just Stanford material. You could also find the top-10 free university courses (a link via iTunes) that includes competitive schools such as UC Berkeley, Oxford, Harvard and UC Davis. That’s what being Open is all about –being big enough to embrace your “frienemies.”

Old Media vs New: right debate, wrong question

“Speech over the radio is as likely as a man jumping over the moon.” – Thomas Edison

I am always reminded of ‘predictions’ like this when someone tells me questions such as “Will anyone read books on cell phones?” or “Will laptops ever become obsolete?” The problem with questions like this is that they frame the debate wrong, or to put it a better way, we frame the question with words that relate to industries that are being redefined even as we speak. Books are not always paper-based, when you consider audio books, eBooks and now books on readers such as Amazon’s Kindle.

In the famous debate (which won’t go away) over film vs digital, Roger Clark, a photographer, tells us the question really is a debate over “film versus electronic sensors.”

In the debate over whether blogs amount to journalism, we get distracted by trying to apply what we know about them -are they both ‘filters,’ or ‘gatekeepers?’ — because both blogs and journalism are changing, and the question becomes irrelevant. You can compare Kevin Sites, with say Brian Williams if the debate was simply one about “Should journalists blog?” but that’s the wrong question. Rather it should be “How best should journalists tell their story?” Sites, if you recall worked for the usual suspects NBC, CNN and ABC, but was last working for Yahoo! (Which re-frames the question, the Yahoo Vs Microsoft issue notwithstanding, “Is Yahoo a news organization?”)

Which brings me back to the “speech over radio” issue. Mobile devices have allowed us to accomplish the moon-jump that Edison though impossible, and it is taking us into new territory. We could debate forever old questions such as “will cell phones replace land lines,” but the real question is whether mobile devices (that may or may not happen to be phones) change conversations. Already micro-blogging, mobile search, and photography are seeing new models emerge thanks to these devices.

At this week’s Mobile World Congress in Barcelona, actor-director-indie film guru Robert Redford will speak at an event called Mobile Backstage. His topic is about the “Fourth screen” as a medium for filmmakers. In case you’re wondering what this term means, consider this. Until recently there was a lot of talk about mobile devices being the “Third screen” –after television and the computer. Everyone got very excited about the 3-screen possibilities. Today we are talking of a different set of screens for the entertainment industry: the cinema screen, television and the gaming console were the first three. Mobile devices are the fourth.

From a communications perspective then, put them all together and you’ve got 5 screens, and you could configure them any way to suit your campaign or outreach program. Content will always be fluid, media will always be non-linear, so let’s not get locked in by asking the wrong question. The Mobile World Congress’ theme is “ideas in motion” –not platforms in motion!

Citizen Journalism’s stamp of approval by Arizona Republic

Once again the Arizona Republic has taken a stand on something that some news pundits have been queasy about. Citizen Journalism.

As Paul Maryniak, General Manager of the Arizona Republic’s Southeast Valley section wrote last week, the paper welcomes the trend. The “malcontents” and critics of the trend are flat-out wrong.

“At The Republic, we call our citizen journalism News By You. I hope you consider it if you’re trying to publicize any number of good or worthy things that are happening in your life.”

News By You is for clubs and organizations, proud parents and businesses, he says. Yes, he admits there are limited resources, broaching the topic of the economics of delivering the news. But the ability to feature reader-generated content allows the paper to feature stuff that even the pros could miss out, he says.

Last month Dan Shearer, senior editor of the paper also acknowledged the trend, mentioning how a citizen reporter had been the first responder to report a local church fire.

Quotes for the week ending 2 Feb, 2008

“Microsoft and Yahoo: The Bid Heard ‘Round the Web.”

Story in Fast Company about the hostile bid by Microsoft to acquire Yahoo for $44.6 billion.

Well then, I’m outta here!”

Flickr user in protest of the Microsoft bid. Flickr, a Yahoo property, features images like this one

“This will be the first year that viewers will have two remote controls… the one in their hand, and the one in their pocket.”

Nihal Mehta, CEO of ipsh, a mobile marketing agency, on the use of short codes for voting on advertising during the Super Bowl.

“Citizen journalism is a new way to provide content to readers. That’s where the truth ends and the snarkiness begins. “

Paul Maryniak, Southeast Valley GM for The Arizona Republic, on the value of its “News By You” option for readers.

“The only Republican who promises to end the George Bush style of governing from and on behalf of a small, angry fringe.”

New York Times endorsement of Senator John McCain.

“Oh, by the way, I think there’s also a football game on Sunday.”

Shel Holtz on the news that a new website called Firebrand will feature television commercials

No traipsing down Sustainability Avenue

For the past year, I’ve been hist by two keywords: innovation and sustainability.

It’s hard not to notice the deliberate attempt by many organizations to tie the two concepts into their marketing, strategic planning and advertising.

BMW says it is “preparing for a Hydrogen future” with “pie-in-the-sky, what-if technology.” Honda has invested in a solar cell company. BP is into bio-fuels. But it’s not just consumer brands that are onto it. The city of Phoenix has a “sustainability blueprint. Tucson has a volunteer-led “Sustainable Tucson” network.

The city of London has a Sustainable Development Commission, promoting community-friendly policies for climate change, education and energy.

It’s tricky to balance growth and sustainability –and getting buy in. At ASU, we wrestle with this all the time. The Global Institute of Sustainability, a block from where I work, does a fine job of defining what it involves, and applying it. Here at the Decision Theater, we actually show organizations what sustainability means by taking their data, and putting it into interactive visualization.

So every time I see ads like the one about building cars out of straw (Toyota) or the Land Rover‘s paying for carbon credits on behalf of the customer, I realize many are only scratching the surface. Once you see how small decisions can change the air quality, water table or traffic patterns in your immediate locale, you’ll see that wearing an eco label requires you to do more than build a neat micro-site, or shooting a great commercial.

Video activists turns vigilantes

Video sharing sites are often held in low esteem because of the Lonelygirls, but there are also the use of video as a form of social cultural criticism, a la the anti-Axe commercial. But there have been some unconventional uses of video sharing and activism.

Some of you may recall a recent story about how the owner of a cigar store in Mesa, angered by the fact that he was burglarized, put up his surveillance video on YouTube. Within weeks there was a tip off and the burglar was arrested –whether of not as a result of it is debatable.

Keeping watch on the neighborhood seems to have taken off. I came across a video vigilante site called JohnTV as a way of attacking human trafficking and prostitution in Oklahoma. No different perhaps from the format used by NBC Dateline‘s, in the “To Catch a Predator.”

Whether you call them citizen journalists or video vigilantes, it takes video sharing to a new level of activism.

Cult of the amateur: provocative idea, wrong lens

If you loved Wikinomics, you’ve got to read Andrew Sheen’s “The cult of the amateur.” It forces your brain to take a compare the seductive arguments about knowledge democratization, and the decline of social values as a result of user-generated content.

On the face of it Sheen is a cross between Vincent Bryan Key (Subliminal Seduction) and Neil Postman (Amusing ourselves to death) both warning about the dangerous trends in advertising (in 1974), and television culture (in 1986) respectively.

He sees the internet as the slippery slope of literary, moral and cultural standards, and seems to try hard to relate it to amateurism. Indeed, the struggle between old media and its receptacles, versus new media and the infinite pores out of which this new content is flowing is easy to cast as one between the good guys and the baddies.

But it’s not, and I discuss why, here in my detailed review of the book, at ValleyPRblog.

Social Media Resume –its about time

Today’s jobs find job seekers because of the profiles and filters they set up long before the job search begins. For HR managers, Google searches and the ability to look at social media profiles of potential candidates short circuit the time between making a short list and making a decision.

I recently had a great discussion with Mike McClary about the rising importance of a social media profile, and the declining returns of a resume. I had written about this for a student newsletter, and it was waiting to be expanded on. Mike, a podcaster, blogger and writer is deep into this stuff. We started calling this resume 2.0 phenomenon the “Social Media Resume” or SMR. (I know it’s gonna compete with the Social Media Press Release.)

The structure of a boring, chronological resume is trapped in the old media world, swirling with ‘resume words’ rather than key words, using chronology, rather than highlights, depending on hype rather than hyperlinks. Isn’t that really odd? It’s the equivalent of sending someone a fax of a print out of he storyboard of your award-winning video, when you could easily send her the URL on YouTube.

The SMR could be enhanced to include links, and new media element. But it’s not even about the layout. Your SMR could be a dynamic thing, a collective impression based on the digital tracks you leave behind. These could be comments on a blog, trackbacks to yours, a Twitter or Jaiku comment, a paper published in college, announcements in a hometown paper about your recent appointment to a board, a lawsuit (in your favor, hopefully), being named on a top ten list, or a book review on Amazon. I just stumbled on the fact that my technology column is picked up by Amazon, and appears in edocs. Amazing!

The old media resume doesn’t allow for this adaptation. Like branding in the 1.0 world, it was all about push, looking cool, and impressive. Personal branding in the web 2.0 world is all about the pull, and about the web of influence you have built around yourself through feedback, activism, networking and participation.

The resume has not been pronounced dead, but it is on life support. The SMR will soon fill its place.

That’s my story, and I’m sticking it in my social media resume…

Taste testing ‘Meatball Sundae’

The Church of the customer’s Jackie Huba put Meatball Sundae into practice. Meaning actually building the disgusting mashup of meatballs, ice cream and toppings –and tasting it.

Watch the video clip here.

If you haven’t read Seth Godin’s book, here’s a summary: Loading new media (the toppings) on top of a commodity (meatballs) tastes yuck, has an awful texture, and terrible results. Seth, as always, has the recipe for creating a better menu item.

For the taste test, Huba smothered the following toppings on meatballs:

  • Chocolate syrup –representing blogs
  • Whipped Cream –representing Facebook and MySpace
  • Sprinkles –representing YouTube

You can expect what it tasted like…