IABC Phoenix – Social Media Presentation

blogtitle.jpgIf you attended the Writers’ Group workshop on social media and blogging, here is the presentation. Thank you to the IABC, and Suzanne McCormick, for inviting me to speak.

I realize we sped through a lot of material, so please feel to contact me if you have any follow up questions.

Incidentally, if you are interested, my colleague Dan Wool spoke about the same topic on Wednesday at the PRSA luncheon. Dan has a wonderful perspective of social media. If you haven’t already, do subscribe to the RSS feed of ValleyPRBlog.

Old Media vs New: right debate, wrong question

“Speech over the radio is as likely as a man jumping over the moon.” – Thomas Edison

I am always reminded of ‘predictions’ like this when someone tells me questions such as “Will anyone read books on cell phones?” or “Will laptops ever become obsolete?” The problem with questions like this is that they frame the debate wrong, or to put it a better way, we frame the question with words that relate to industries that are being redefined even as we speak. Books are not always paper-based, when you consider audio books, eBooks and now books on readers such as Amazon’s Kindle.

In the famous debate (which won’t go away) over film vs digital, Roger Clark, a photographer, tells us the question really is a debate over “film versus electronic sensors.”

In the debate over whether blogs amount to journalism, we get distracted by trying to apply what we know about them -are they both ‘filters,’ or ‘gatekeepers?’ — because both blogs and journalism are changing, and the question becomes irrelevant. You can compare Kevin Sites, with say Brian Williams if the debate was simply one about “Should journalists blog?” but that’s the wrong question. Rather it should be “How best should journalists tell their story?” Sites, if you recall worked for the usual suspects NBC, CNN and ABC, but was last working for Yahoo! (Which re-frames the question, the Yahoo Vs Microsoft issue notwithstanding, “Is Yahoo a news organization?”)

Which brings me back to the “speech over radio” issue. Mobile devices have allowed us to accomplish the moon-jump that Edison though impossible, and it is taking us into new territory. We could debate forever old questions such as “will cell phones replace land lines,” but the real question is whether mobile devices (that may or may not happen to be phones) change conversations. Already micro-blogging, mobile search, and photography are seeing new models emerge thanks to these devices.

At this week’s Mobile World Congress in Barcelona, actor-director-indie film guru Robert Redford will speak at an event called Mobile Backstage. His topic is about the “Fourth screen” as a medium for filmmakers. In case you’re wondering what this term means, consider this. Until recently there was a lot of talk about mobile devices being the “Third screen” –after television and the computer. Everyone got very excited about the 3-screen possibilities. Today we are talking of a different set of screens for the entertainment industry: the cinema screen, television and the gaming console were the first three. Mobile devices are the fourth.

From a communications perspective then, put them all together and you’ve got 5 screens, and you could configure them any way to suit your campaign or outreach program. Content will always be fluid, media will always be non-linear, so let’s not get locked in by asking the wrong question. The Mobile World Congress’ theme is “ideas in motion” –not platforms in motion!

Quotes for the week ending Feb 09, 2008

“The business of delivering content and the art of creating content.”

Robert Redford, who will keynote a one day conference-within-the-conference titled Mobile Backstage, on the important of mobile platforms for independent filmmakers.

“Take a look, cruise around our digital scrapbook, and maybe even add your own story.”

Tom Freiman, GM lead on the new Generations of GM Wiki that launched this week.

“Is GMnext and other GM marketing initiatives corporate greenwashing?”

Christopher Barger, GMs Director of Global Communications Technology, on the GM Wiki, about the company hosting ‘environmental chats’ about topics such as alternative fuel and battery life.

“Blogging is as much about reading as writing, as much about listening as talking”

A paper on blogging (titled: Blogging as Social Activity, or Would You Let 900 Million People Read Your Diary?”) by Bonnie Nardi, Diane Schiano & Michelle Gumbrecht of University of California, Irvine and Stanford University.

To “bring the expertise of specialists, sophisticated medical imaging, and the world’s libraries to a community reachable only by airplane or boat.”

Intel Chairman, Craig Barrett, quoted in Fast Company, on its “World Ahead” program in Brazil.

“When did the measure of conservatism, when did the measure of success, when did the measure of progress, when did it become reaching out to Democrats?”

Rush Limbaugh, on his inability to understand why John McCain is ‘reaching out’ to the Democrats.

“Web, Web, Web — if you ain’t walking onto the stand hand in hand with a Web guy you ain’t no one”

Ben Wood, chief analyst of CCS Insight, on preparing for a battle at the 2008 Mobile World Congress in Barcelona next week. More than 55,000 atendees are expected to be there.

ASU on Focus the Nation today

Quick follow up to my previous post on sustainability.

Didn’t realize it until today that Arizona State University has a special segment on Focus the Nation this evening.

Focus the Nation is a national initiative involving thousands of universities, with students, political leaders, decision makers and average citizens taking active roles on global warming. Talk about doing more than carbon-offset ads!

The activities of Focus the Nation started this week. Topics range from “climate, conflict, refugees” to technology policy, China, ocean imaging, media, motivation and “marketing” the problem.

A live webcast of the event this evening will be held at ASU, from 5.30 pm to 7.00 pm

Marketing in the midst of turbulence

There are disruptive winds blowing across Asia too.

In Sri Lanka, Thayalan Bartlett, CEO of JWT writes about how an agency has to adapt its marketing and advertising when facing up to the ripple effects of climate change and the sub-prime mortgage crisis in the U.S.

Turbulent times, he says, are studded with opportunities, and need to be factored into marketing plans.

Encouraging words from an “agency.”

Full disclosure: Being a former employee, I have been asked to contribute to the JWT blog.

Rewriting your job description?

The new media will rewrite your job description before your boss does. That’s the reality of many professions, particularly those connected to or dependent on information industries –and which aren’t?

Change is hard, and threatening. Digital culture is fraught with problems as I noted in my assessment of The Cult of the Amateur, but that does not mean we ought to fear or reject it.

Jeff Jarvis, a professor in journalism makes an interesting point (Fighting the future) about naive and dangerous thinking within J-schools right now, about the kind of experimentation newsrooms in print and electronic media need to indulge in to participate in the era of democratized content.

Most jobs today require collaboration and sharing, but digital culture is making us do it in newer ways. Almost every meeting I sit in includes a discussion about setting up a wiki. Photo sharing isn’t just for amateurs or for building albums to share with grandma. Many of the Pros are on to this. I found this picture (on the left) covering the recent California fires. It’s from a collection of images by Alex Miroshnichenko, a freelance photographer based in Southern California, who’s made them available on Flickr. In case you cannot recognize it, it’s a melted stop sign.

Speaking of sharing, Christopher Sessums director of the office of distance education at the University of Florida is someone who blogs on EduSpaces, a social networking site around education. His job description goes as: “Coordinating resources for faculty & administrators to produce online degree programs & courses.” But he refers to himself by two words: “change agent.” His thinking is indeed all about adapting to change, writing on topics such as the future of knowledge portals – how library web sites need to be a cross between Wikipedia and Amazon.

“Imagine a space where librarians upload mp3s, pictures (png, jpg), text (links to texts, outside sources/links), movies (mpg, mov, wmv). Associated with each file “pile” is a place for users/librarians to add comments, additional links, photos, user feedback/conversation.”

More like chief disruptor.

What does your job title say about you? Seat warmer or change agent?

Positioning PCs and Cars for the hoi polloi

The war to position “people’s” products has begun.

Intel bailed out of Nicholas Negroponte’s One laptop Per Child (OLPC) project to launch it’s World Ahead program with it’s low cost Classmate PC. Not too long ago, there was such a thing as a Linux-based “People’s PC” in Asia. To most marketers, people’s products aren’t sexy, and don’t make money. So it was only expected when Bill Gates scoffed at the idea of the $100 laptop from OLPC. It will be interesting to see how Microsoft works its way back into the picture.

This week’s big news is the $2,500 “People’s Car” from Tata Motors in India –not the first time a car has been positioned as a people’s car. Henry Ford, who knew a thing or two about positioning, called the Model-T the People’s Car.

While Tata’s ‘”Nano” is all the rage, there’s another competitor aiming at this sweet spot: Bajaj Motors. Most media coverage talks of the opportunity for a people’s car as converting scooter owners to car owners. In Asia, there is a huge segment of commuters who use the three-wheeler variously known as the “tut-tut,” the “auto-rickshaw,” and the “scooter taxi.” Not by accident Tata’s Nano looks like a souped up version of the tut-tut.

Combative use of social media in Writer’s Strike

Just like anything else in the mass- and narrow media world, the Writers’ strike has some interesting ripple effects . The Golden Globes was canceled, NBC has to refund up to $15 million in advertising, and has got creative with promos, while affiliated industries and their supporting artists –hair dressers, limo drivers, party organizers etc are losing out too.

Of course, everything’s connected to everything else –nothing new if you’re dabbling in social media. BBC is now reporting that YouTube and other video sites are seeing a lift in. viewership.

Which brings me to United Hollywood, the blog for the Writers Guild of America. They have a YouTube site where they chronicle everything they are fighting about, most of which is about being paid for content distributed online.

It gets better. One video, featuring the exec producer of Private Practice announces that WGA is ‘hosting’ an annual short film contest -basically soliciting user generated content (think of the irony here!) on themes such as –are you ready for this?– “why sharing is nice,” “show the moguls why the internet has value..” “why animation writing is writing,” etc. Videos need to be a maximum length of 4 minutes, could be from any genre (even mockumentary!) and needs to end with the line “We’re all on the same page.” The contest ends Feb 20th.

So far there are 92 videos, including this one addressing Rupert Murdock and his “holy grail” quote. Brilliant!

Never too late to learn: lessons from a pizza driver

pizzaA real estate agent I met last week has an interesting story. He had moved from Washington state a few years ago and got himself hired as a pizza delivery driver. Not to support himself, but to force himself to learn the roads in the Phoenix metro area, fast.

I thought this was a great example of how, sometimes we need to put ourselves at the ground floor just for the learning experience. Easier said than done. We tend to narrow our learning experience: hang out with ‘people like us,’ subscribe to only the content that matches our professional interests (with RSS, iGoogle and other widgets.)

Getting into the pizza business for Steve was not about the (pardon the pun) dough or the toppings. It was about how to reach customers. His future customers!

CC turns five. Copy that!

Creative Commons the organization that introduced the world and content creators to the value of double c’s (instead of the stifling “c”) turns five today.

It was started byStanford law professor Lawrence Lessig, Cyberlaw, and intellectual property experts in 2002.

From New York to Bangalore, there are live parties going on.  They’re even serving what’s known as ‘open source water.’ And Free Beer, brewed using an open source recipe. Really!

If you’re interested, see my longer post about the Creative Commons, at ValleyPRBlog.

Let’s drink to this!