When employees speak their mind

Robert Scoble, the Microsoft blogger is always worth checking, even if you don’t work in Microsoft, or have any interest in the software biz. Why? he gives you a fresh perspective on how employees ought to speak on behalf of their companies, whether of not they blog about it.

Take this post from Friday, September 16. Scoble comments on a post from someone writing about his CEO, Steve Ballmer:

SteveB, the Web isn’t something you can win. The Web is something you can love. Or something you can hate. But it’s not something you can enslave or own — anymore than you can own or enslave oxygen or water.

I think SteveB assumes we all know what he’s talking about. I think he’s talking about businesses on the Web and not the Web itself. Sorta like you can own a fish that swims in the sea, but you can’t own the sea itself. I know I’ve often heard him speak and find myself saying "huh?" but when I add "profitable business" to what he’s saying it makes a lot more sense.

How often would talk back to your CEO like that?

Which brings me to aomething else. Corporate-lingua franca. In IABC’s magazine CW, this month, John Freivalds speaks of how marketing slogans, ads, trademarks are only a limited part f a company’s identity. He cites Microsoft as having a web site for developers and corporate communictors called Dr. International. How many companies take the time to give its external players that kind of support?

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