Of course, crisis warnings are ignored. The 9/11 report outlines it, but so did the priorHart-Rudman report months before 9/11.
In keeping with these times, when Crisis Communication is being discussed, here’s a crisis management checklist from Melcrum, an editorial and research company in London, Chicago and Sydney.
Among the 10 points are dialogue, advance preparation of policies, ‘transparency’ –the hot button issue for Martha Stewart/Dick Cheney/John Kerry watchers– and Web vigilance.