Damn buzzwords

My colleague  and fellow IABC member, Wilma Mathews gave me a calendar published by a research and creative services outfit, The Rogers Group, that deals with buzzwords. It was in response to a post had written about Death By Techspeak on a PR blog.

The calendar is full of them, with the intro how it was once possible to attend a business meeting and comprehend what people were saying, until "everyone started thinking outside the box and taking critical path to seamless world-class value propositions."

It features words such as ‘symbiotic realignment,’ ‘scalable exit strategy,’ and something called ‘robustivity.’ The funny (and scary) thing is, I actually know people who don’t think these words are funny.

On a related note, there’s a paragraph in the intro to a book Why businesspeople speak like idiots, that goes:

"we have robust networks of strategic assets that we own or have contractual access to which give us greater flexibility and speed to reliably deliver widespread logistical solutions."

It was from the 2000 annual report of Enron. Enough said.

Continue reading

Undersea cable shows how wired (and vulnerable) we are

The Boxing day earthquake, exactly two years after the tsunami disrupted life in a different way for some. By way of Communications. In our wireless world, it goes to show how the wires still matter.

In this USA Today story, a shoe supplier was cut off from its buyers.

So what happened to the theory about the internet being unfazed catastrophes, and enabling communications through alternative routes yada yada?

Continue reading

Times Square, the marketing platform

Times_square
Today’s article in the NYT, defines a phenomenon of marketing that will probably be emulated everywhere on different scales. It’s about cameras in Times Square, being the ultimating ‘publishing’ platform. Make that the Marketing platform, when you consider the user-initiated, user-generated effect cameras and camera-phones are having.

I recently participated in he Samsung Blu-ray campaign, sending a text message to a billboard a few hundred feet away. In a few seconds, my phone received a response, and a code with which I could send a message to be displayed on the digital sign.

But it is more than placed-based marketing. These user-involved campaigns then get transmitted to other online venues such as YouTube, or shared by people on the P2P (which now also means phone-to-phone) network.

Circus
Someday we won’t have to visit Times Square of Picadilly circus to experience in and participate in what goes on there, whether it is a stupid trick by David Blane for Target, or vote on important issues, or post a picture via Reuter’s.

Continue reading

Three screens –and more

The future of TV is being discussed by Arizona Republic columnist, Bill Goodykoontz, media analyst and TV critic. There is the usual "new technologies don’t supplant old technologies’ idea In theory, I support this, because it explains why we don’t choose TV or the Web (for video) mobile phones or the internet (for phone calls), DVRs or YouTube etc.

Are we then really discussing  the YouTube effect? Or the TiVo effect? Not just video on demand, but time-shifting, alternative media delivery, and –what doesn’t get discussed much– people’s attention spans for riveting, relevant content.

Speaking of which, I found 2 timely stories.

Verizon phones to offer a YouTube service for phone users.
UCLA lecturer teaches students to work on ‘tiny screen’

The latter interests me because it is a collaboration between MTV and academia, to create/format content for the third screen as we call it. The MTV unit (mtvU) is funding the project.

Continue reading

The definition (and future) of YouTube

"It’s said that if you put a million monkeys at a million typewriters, eventually you will get the works of William Shakespeare. When you put together a million humans, a million camcorders, and a million computers, what you get is YouTube."

Brilliant article by Bob Garfield simultaneously published in Ad Age and Wired. Garfield’s homage to YouTube, is an indepth analysis of what’s happening to broadcast (a "spiraling vortex of ruin"), Hollywood, and Madison Avenue. Even Regis Philbin! But’s it’s also about what could happen to the golden goose that is sometimes derisively called Goo-Tube.

Continue reading

When everyone has a ‘channel’

Tivo
The idea that ‘Me TV’ would overtake ‘Must-see TV’ is getting closer, it seems, with the TiVo fix. It’s part of the new broadband-enhanced package where people can create or download videos on their computer, andmake them available to their friends who also use TiVo.

It works like this. You create a video about your vacation, save it in a TiVo folder on your hard drive, and the software converts it into  MPEG2 vido format. Then, TiVo will let you to send that video to your set-top box, and make it searchable by others on your ‘private network.’ They have to sign up for a ‘Season Pass’ for this.

Beyond showing off your kids to grandma, we could apply this concept to small businesses, or groups, opening up a new way for video file-sharing. Companies could set up their own ‘knowledge channels’ that would be available across their network.

Continue reading

Code of Ethics for WOMMA. Sounds like the VNR controversy all over again

So now that WOMMA has spoken about Edelman’s ‘violation’ of its code of ethics with the fake Walmart blog (after much outrage from other professionals in this space) it’s time to step back and see how practitioners can adopt to the code. Whether they are members of WOMMA or not.

WE could take a leaf from Dell (yes, that Dell) who has adopted the code. Their press release goes into great length about it’s "formal ethics commitment" to

"ensure that blogs and other consumer-generated environments stay honest
and authentic. By holding their agencies to the same standards, Dell is
leading the charge to drive word of mouth ethics throughout the
marketing community."

I wish Edelman would lead the charge from the PR end, and take the issue head on, since they got this thing started. After a few posts in October, they’ve let it slide on their blog –it’s called ‘speak up,’ after all! Debbie Weil wonders if they will.

My guess is they will, and are probably crafting a response right now. Ah, the suspense!

To draw a comparison, PRSA backed the FCC rules about VNR’s to comply with ‘sponsorship identification.’ Maybe they should step up and execise similar muscle here.

Continue reading

Cellphones: Interacting and tracking grows up

Interesting story from CNetNews how Blue Man group is experimenting with using text mesaging during a show, so that the audience can interact with  the performers.

And cellphones can actually tell us something, based on the density and movement of phones in any area. Traffic conditions, for instance. USA Today has a story about two companies that do this. By tracking how fast mobile phones are moving (inside a vehicle) they can provide information about traffic conditions.

Continue reading

Advertising plays catch up

Joseph Jaffe doesn’t mince his words. In his book, "Life after the 30-second spot" he declares that "There’s a putrid stench emanating from the world of advertising right now. If you can’t smell it yourself, then you’re either used to it or you’ve lost your sense of smell altogether.."

It reminds me of an equally abrasive statement by Ed Morrow in "Good Night, Good Luck" when he says to the who’s who of television that their business has plenty of "evidence of decadence, escapism and insulation from the realities of the world in which we live" and that that they, himself included should "get off, off our fat surpluses" and embrace change.

I am acutely reminded of the changes sweeping aross everything we have known in marketing and media. As a business writer, I see it first hand, but as a communicator, I see the pushback based on people unable to think and strategically, futuristically –where customers and audiences are headed. Many marketers are falling behind, so no wonder advertisers are not recognizing the stench, so to speak. There are  ‘agency’ people who have just stumbled on The Tipping Point — a book published 6 years ago! The world has leapt ahead since then, but they hobble on. At this rate, they will always be playing catch up..

The new media savvy companies are implementing Wikis, podcasts, and diving into Second Life. (Others are sadly still content sprucing up their web sites and polishing up their Intranets!) Even as we speak, MIT is about to launch a new web initiative; with Tim Berners-Lee is involved, you can bet it will be something big. I’m meeting some very intersting people next week involved in social networking, VOIP, and Search. They are definitely not ‘ad’ companies, but they are pushing the envelope of marketing. Stay tuned…

Continue reading

Crayon: The agency world is flat, interactive, multi-colored

"We’re not interested in reams of data that says the world has changed. We get it." That’s Maarten Albarda of Coca-Cola, the Director of Media and Communication Innovation. (now that’s a new media title!).

All this talk about the world has changed may sound like someone’s all fired up after reading Thomas Friedman’s The World is Flat. It’s however a statement about the new marketing propounded by Crayon, a company I mentioned a few days ago. Crayon, launched today.

This will definitely change the pace of things in ‘old marketing’ as these guys are co-opting everyone, and turning tables on the way marketing, advertising and PR has been practiced. Just to cite a few ideas from their ‘Manifesto’ (as opposed to a mission statement) they have thrown out quite a few sacred cows: They will never pitch for business, they’ll "never downsize, rightsize, leftsize or upsize" based on mood swings (a not so subtle knock at the network agencies who hire and fire entire account groups based on clients they retain or lose), and all participants er, ‘crayons’, will be allowed to have a second life –and that includes blogging and podcasting during office hours.

And of course, they are headquartered in Second Life.

But being an open-source new marketing company, does not mean they are going to listen to everybody. There’s a fine line here. "We are not superior, and we are not subservient’ they say. Not the new media, subservient chicken version of the old agency.

SIDEBAR: Check how a new media guy is experimenting with a ‘subservient human’ idea as Steve Rubel describes it. You can even rename his website!

Continue reading