Journalists approve of social media

Journalists are not as fearful or pessimistic of the new media as some make it seem.  Pew Research study just out finds that journalists do approve of the changes taking place in their business model.

Considering the impact of the internet and social media on their business model, local and national journalists have given new media a vote of approval.

The study was done with 585 national and local reporters, producers and media executives.

Media blind eye to media attacks in Sri Lanka

rupavahini.gifWith so much attention to China’s response to Tibetan protesters and the recent repression in Myanmar, there seems to be a blind spot when it comes to the media intimidation story in Sri Lanka. Five workers at the state television station, Rupavahini, have been attacked as the cartoon depicts.

It’s not funny. The methodical attacks follow a situation last December. Separately, journalists have being jailed without trial. Just a handful of organizations like the BBC and Reporters Without Borders are following the story. There are some indications that citizen journalists such as GroundViews will fill the void.

Quotes for the week ending 15 March, 2008

“This is the wrong image, folks.”

Josh Bernoff, of Forrester, complaining (“People are not bees”) about the gross misuse of the bee image among advocates of social activity

“Each of Spitzer’s words was accompanied by a rush of camera clicks.”

Report on the resignation over a prostitution scandal, of New York governor, Elliot Spitzer.

“Airborne is basically an overpriced, run-of-the-mill vitamin pill that’s been cleverly, but deceptively, marketed.”

David Schardt, Center for Science in the Public Interest on Airborne’s $ 23.5 million settlement with the FTC for false advertising.

“The usual way for a newspaper writer to weasel out of such a request is to say that it is not a “local” issue.”

E. J. Montini, in The Arizona Republic, on a reader asking him to display the nine zeros in $12,000,000,000 (when referencing the amount the US spends on two wars each month) and why he complied.

“Try doing what I do for a living … It’s not that easy.”

Journalist Sarah Lacy, in an all downhill interview with Facebook founder Mark Zuckerberg at South By Southwest convention in Austin, Texas. The audience started heckling her, some started dancing.

“I now see myself as The Curator of Conversations.”

Businessweek writer Bruce Nussbaum, commenting on how his approach to journalism has changed. He was commenting on the Sarah Lacy incident.

How not to interview a rockstar

Saturday’s unfortunate interview at the South By Southwest Interactive technology summit in Austin, Texas may go down as one of the most Twittered incidents. But it will also be remembered as one of the dumbest ways to interview a rock star CEO.

Sarah Lacy seems to have done her homework on the interviewee, Facebook CEO Mark Zuckerberg, but didn’t get a good reading of the audience. Going by several reports, she:

  • Inserted herself into the story
  • Annoyed the interviewee
  • Annoyed the audience
  • Seemed uncertain of her facts
  • Alluded to the wisdom of the crowds (Digg) as “mob rule”
  • Exceeded her time

All this from someone who fully understands what the Web 2.0 is all about. (Her book on silicon Valley and the rise of Web 2.0 will be out shortly.)

Bruce Nussbaum of Businessweek summed up the incident well -pointing out to Lacy making the fatal error of “playing an old, traditional, mainstream journalist role” when talking to someone in an entirely new media space. Maybe this interview technique would have worked with a Steve Ballmer, but definitely not with Mr. Facebook.

To be fair, Lacy’s interview with Digg founders later on was totally different. But there was no audience to heckle her –she did the interview strolling along downtown Austin.

Quotes of the week ending 8 March, 2008

“Obamicans.” “McCainicrats”

Former White House chief of staff Karl Rove in the Wall Street Journal, about needeing to watch Republicans who back Barack Obama and Democrats who like John McCain, respectively.

“So, I think they have to spin this as best they can, but the reality is still the reality.”

David Axelrod, chief strategist for the Obama campaign, on Clinton’s win in Ohio and Texas this Tuesday.

“We are all living in the middle of a paradigm shift.”

Andrew Leckey, Director of the National Center for Business Journalism, on the role of journalists, at a workshop in Phoenix, Arizona.

“it’s no doubt true that many PR & advertising agencies don’t, in fact, ‘get it’ yet … But it is also true that many clients don’t get it yet, either.

Todd Defren, PR Squared, commenting on the fact that marketers want to put social media into the bucket of metrics and campaigns.

“We can also look forward to flexible screens, holographic projection and LED wallpaper that allows any flat surface to function as a display.”

Bill Thompson, on the technology of teaching.

“In the end advertising isn’t about the click.”

Mike Leo, CEO of Operative, in Businessweek, on the slowdown in Google’s advertising’s pay-per-performance model.

“Haven’t you people learned the art of pretending that you know what you’re doing?”

Cathy Taylor, on why ad agencies (some of whom occasionally blog) are not walking the talk about social media.

“A message is one-way communication and a conversation is not. Rather, a conversation is like verbal tennis where words and ideas bounce back and forth between both parties.”

Andrea Goulet, commenting on the book Now is gone.

Storytelling formulas at business writing workshop

Aren’t we all storytellers! Business communicators and PR people aren’t the only ones with stories to tell. At a weekly management meeting I often hear a response to a complicated question that goes: “Ok, so here’s the story…” Or take reports. The most interesting executive summaries I have read have a beginning-middle-end format, and one more element –the cliff-hanger to get you to read the rest of the 15-page document. (Conversely, the most boring ones have bullet points and stats. The do the job, but they don’t light a fire.)

And my point is? Yesterday I attended a workshop by the Donald W. Reynolds National Center for Business Journalism. It was on “High intensity business coverage” and dealt with the finer points of finding, crafting and publishing business stories. Terrific speakers, with amazing takeaways for writers, a very good cross section of attendees, including some the storytellers a.k.a. journalists I am familiar with from The Arizona Republic.

In one session, writing coach Dick Weiss talked about the ingredients of an A1 story: Action, narrative, dialog, passion, character, theme. But what stuck in my mind are two other elements he recommended –tension and quirkiness. Weiss has another nugget: “Start where the readers start” because it addresses their values, and the what’s-in-it-for-me question.

Storytelling isn’t a new skill. If you’re a parent you’re probably a master at it. Every night I need to invent a story for my daughter at bedtime and one day she gave me the ideal recipe: “Could you make it a little scary, but give it a happy ending?” From then on, storytelling has been a breeze. Sprinkle tension, bring about a resolution, fade to black… Since yesterday, I’m working on the quirkiness thing.

Quotes for the week ending 23 Feb, 2008

“This story seems to me not to pass the smell test. It makes the innuendo of impropriety, even corruption, without backing it up.”

David Mccumber, editor of the Seattle Post-Intelligencer, on why he did nor carry the McCain story about a relationship with a lobbyist.

“Fouad Mourtada, like thousands of people who create fake profiles of well-known personalities or celebrities on Facebook, has in no way acted in a willingness to cause nuisance to Your Highness.”

A plea for clemency from the family of Mr. Mourtada, a computer engineer in Morocco jailed for impersonating a member of the royal family on Facebook.

“Get out your palette. It’s time to do some 21st Century cave painting.”

Chris Young, Video Insider.

“The views expressed on my blog, Deus Ex Malcontent, were mine and mine alone. I represented no one but myself, and I didn’t make a dime doing it.”

Chez Pazienza, a producer at CNN who was fired for blogging, and was told “We have people within the company whose job is specifically to research this kind of thing in regard to employees.”

“It was an agonising decision for me.”

Toshiba president, Atsutoshi Nishida, on stopping the production of HD DVD, and ending its battle with Blu-ray , a DVD standard adopted by major manufacturers who are part of the Blu-ray Disc Association.

“The beauty of digital PR is that its “rules” have not been written yet. You can write them.”

Mark Stevens, author, at PRNewsOnline.

“Congress is broken. Lawrence Lessig can debug it”

Words on the U.S. Flag image used on a Facebook group to support Lessig, the Stanford law professor and founder of Creative Commons, who announced that he may run for Congress from the state of California’s 12th district.

“It’s a handoff … They’re friends and allies.  They share a view of politics and often riff off of each other.”

David Axelrod, a political guru, quoted on Jake Tapper’s blog, about Barack Obama’s use of rhetoric that’s similar to his friend Deval Patrick. The Clinton campaign accused Obama of plagiarizing parts of his speeches; Obama dismissed it as silly.


Journalism’s bad press – The Times they’re a changin’

Judith Miller, the New York Times journalist who was jailed for refusing to divulge her sources, has an interesting take on the the new tourniquet being applied to the profession. Miller’s article about another contempt of court case, appeared today in The Wall Street Journal.

Coincidentally, the pressure is being applied elsewhere this week. Senator John McCain’s campaign is questioning the veracity of the story that appeared in the Times, about his alleged relationship with a lobbyist. The McCain “hit piece” as it is now being called, seems to have taken a turn; it is now a story about the New York Times itself. (The paper reported that more than 2000 comments had come in, critical of the article.) One McCain aide referred to the Times, which oddly endorsed McCain, as the “national inquirer,” suggesting that the much more had been expected in the post-Judith Miller world.

The Arizona Republic quotes an ASU professor, Michael Rubinoff, who thinks this might be more more than a “small radar bleep,” considering the momentum McCain has right now.

Interestingly, the editor of the Seattle Post-Intelligencer, James Mccumber wrote that he didn’t carry the McCain story in his paper because it was flawed, and was “pretty thin beer.”

Quotes for the week ending 16 Feb, 2008

“I frankly don’t care who just wrote what on someone else’s Wall or who just joined the Carbon Foot Print Group.”

George Simpson, at OnlineMediaDaily, about Bill Gates turning off his FaceBook page, and the need to ‘Unplug. Delist. Erase. Take down,’ and get a life off-line.

“It’s 1980 in my office — I can’t get on the internet, but I hear it’s just great.”

Brian Williams, talking about the computers being down at NBC, and having to fly blind in prep for the evening news.

“Sure, Wikipedia can and should be “used for research”, in the same way a classroom might use a cadaver for research. The class shouldn’t take the cadaver home to meet Mother, nor should it use the cadaver to co-sign for a loan.”

Comment by reader at The Chronicle of Higher Education, responding to the news that a professor at the University of Texas encourages his students to read Wikipedia –the discussion and history pages, specifically.

“A case study (is) really a story about a hero, a dragon and a damsel in distress. The dragon is the business problem-for example, a project badly behind schedule and over budget. Your company is the hero. The client is the damsel in distress.”

Gail Z. Martin, on identifying your customer’s story, at Marketing Turnaround Blog.

“As writers and directors, we have our nose in the tent for real for the first time.”

Tony Gilroy, writer and director, on the value of the Writer’s Strike that ended this week.

“Whatever one calls it, the Council/Bulldog project has a foul odor.”

Ray Kotcher, Council chair of the ethics committee of the Society of Professional Journalists (and Ketchum CEO) on the shady alliance of the Council of PR Firms’ and the Bulldog Reporter.