Quotes for the week ending 16 Feb, 2008

“I frankly don’t care who just wrote what on someone else’s Wall or who just joined the Carbon Foot Print Group.”

George Simpson, at OnlineMediaDaily, about Bill Gates turning off his FaceBook page, and the need to ‘Unplug. Delist. Erase. Take down,’ and get a life off-line.

“It’s 1980 in my office — I can’t get on the internet, but I hear it’s just great.”

Brian Williams, talking about the computers being down at NBC, and having to fly blind in prep for the evening news.

“Sure, Wikipedia can and should be “used for research”, in the same way a classroom might use a cadaver for research. The class shouldn’t take the cadaver home to meet Mother, nor should it use the cadaver to co-sign for a loan.”

Comment by reader at The Chronicle of Higher Education, responding to the news that a professor at the University of Texas encourages his students to read Wikipedia –the discussion and history pages, specifically.

“A case study (is) really a story about a hero, a dragon and a damsel in distress. The dragon is the business problem-for example, a project badly behind schedule and over budget. Your company is the hero. The client is the damsel in distress.”

Gail Z. Martin, on identifying your customer’s story, at Marketing Turnaround Blog.

“As writers and directors, we have our nose in the tent for real for the first time.”

Tony Gilroy, writer and director, on the value of the Writer’s Strike that ended this week.

“Whatever one calls it, the Council/Bulldog project has a foul odor.”

Ray Kotcher, Council chair of the ethics committee of the Society of Professional Journalists (and Ketchum CEO) on the shady alliance of the Council of PR Firms’ and the Bulldog Reporter.

What did we learn from the Writers’ Strike?

No matter what you write, or where you publish, your content is going to migrate online.

The long and winding road of the Writers Guild of America has now come to a yield sign. They signed a contract with the studios on the basis of residuals that will be paid to them, some of which only begin after 2010. But they did have a qualified win.

Interestingly, this week, another group is negotiating how their “work” might be remunerated. Faculty members at Harvard University are voting on on a proposal that will allow the university to push their scholarship through online distribution methods online for the princely sum of … free! They could opt-out, of course.

And also this week, BurrellesLuce has called for a a copyright compliance standard for PR firms that may otherwise unwittingly violate intellectual property rights when they distributes publishers’ content. It calls for charging “a small royalty” for delivering the online and print stories it selects for clients.

If we have learned something from the Writers’ strike, it’s the value of (and price we should put on) content. We have sipped the “information wants to be free” cocktail too long and have never questioned what the real price of “free” is.

OK, so YouTube wants to be free, and the New York Times online wants to be free, but writers need to be paid and nurtured, and have a motivation to go after or craft the content that needs brainstorming, travel, teamwork and publishers who appreciate their endeavor. It depends on the definition of “small royalty,” but and it ought to be settled across a table not a picket line.
If not, everything from research to sitcoms will be diluted –to refill our freebie cocktails, maybe.

Old Media vs New: right debate, wrong question

“Speech over the radio is as likely as a man jumping over the moon.” – Thomas Edison

I am always reminded of ‘predictions’ like this when someone tells me questions such as “Will anyone read books on cell phones?” or “Will laptops ever become obsolete?” The problem with questions like this is that they frame the debate wrong, or to put it a better way, we frame the question with words that relate to industries that are being redefined even as we speak. Books are not always paper-based, when you consider audio books, eBooks and now books on readers such as Amazon’s Kindle.

In the famous debate (which won’t go away) over film vs digital, Roger Clark, a photographer, tells us the question really is a debate over “film versus electronic sensors.”

In the debate over whether blogs amount to journalism, we get distracted by trying to apply what we know about them -are they both ‘filters,’ or ‘gatekeepers?’ — because both blogs and journalism are changing, and the question becomes irrelevant. You can compare Kevin Sites, with say Brian Williams if the debate was simply one about “Should journalists blog?” but that’s the wrong question. Rather it should be “How best should journalists tell their story?” Sites, if you recall worked for the usual suspects NBC, CNN and ABC, but was last working for Yahoo! (Which re-frames the question, the Yahoo Vs Microsoft issue notwithstanding, “Is Yahoo a news organization?”)

Which brings me back to the “speech over radio” issue. Mobile devices have allowed us to accomplish the moon-jump that Edison though impossible, and it is taking us into new territory. We could debate forever old questions such as “will cell phones replace land lines,” but the real question is whether mobile devices (that may or may not happen to be phones) change conversations. Already micro-blogging, mobile search, and photography are seeing new models emerge thanks to these devices.

At this week’s Mobile World Congress in Barcelona, actor-director-indie film guru Robert Redford will speak at an event called Mobile Backstage. His topic is about the “Fourth screen” as a medium for filmmakers. In case you’re wondering what this term means, consider this. Until recently there was a lot of talk about mobile devices being the “Third screen” –after television and the computer. Everyone got very excited about the 3-screen possibilities. Today we are talking of a different set of screens for the entertainment industry: the cinema screen, television and the gaming console were the first three. Mobile devices are the fourth.

From a communications perspective then, put them all together and you’ve got 5 screens, and you could configure them any way to suit your campaign or outreach program. Content will always be fluid, media will always be non-linear, so let’s not get locked in by asking the wrong question. The Mobile World Congress’ theme is “ideas in motion” –not platforms in motion!

Cult of the amateur: provocative idea, wrong lens

If you loved Wikinomics, you’ve got to read Andrew Sheen’s “The cult of the amateur.” It forces your brain to take a compare the seductive arguments about knowledge democratization, and the decline of social values as a result of user-generated content.

On the face of it Sheen is a cross between Vincent Bryan Key (Subliminal Seduction) and Neil Postman (Amusing ourselves to death) both warning about the dangerous trends in advertising (in 1974), and television culture (in 1986) respectively.

He sees the internet as the slippery slope of literary, moral and cultural standards, and seems to try hard to relate it to amateurism. Indeed, the struggle between old media and its receptacles, versus new media and the infinite pores out of which this new content is flowing is easy to cast as one between the good guys and the baddies.

But it’s not, and I discuss why, here in my detailed review of the book, at ValleyPRblog.

“Flickr Commons” needs your help

This should have been included in my previous post.

Flickr has partnered with the Library of Congress in something called the Flickr Commons. The LOC has team allowed the photo sharing site to use 1,500 of its photographs (from its 1 million page catalog) on Flickr.

The more important part of this is the fact that the LOC is asking for your collaboration –to tag the photos.

This particular photograph is from a series from the Bain News Service, from 1910-1912.

Thanks for Hyperbio for this.

Live Blogging Police Officers – new job title?

New media has made us wear a lot of new hats. It’s also created new job titles such as CBO (Chief Blogging Officer), Manager of Digital Convergence, and Virtual World Bureau Chief (the chap from Reuters, hanging out in Second Life.)

But who’s going to be the one managing (as in snooping on) live blogging at NCAA games? They announced that there will be certain times blogging will be permitted during games. Does that mean there will be a posse armed with wi-fi detectors and binoculars roaming the stands to see who’s thumb typing on a smart phone?

What to look for in social media in 2008

After the mixed bag of social media triumphs and hiccups last year, here are some positive things to watch out for in the new year:

1. Coming clean. Wal-mart’s site, Working Families for Walmart, has moved the project in house, out of PR Agency Edelman. You may recall astroturfing issue over the original fake blog, or flog.

2. Publishing and Crowdsourcing. The book on Crowdsourcing by Jeff Howe (to be published by Random House early 2008) used the concept of wisdom of the crowds to create a book jacket.They call it ‘coversourcing‘ and you can participate. Entries close on 10 February 2008.

3. Intranet makeovers. Social networks have given organizations a taste of how to (un)manage employee communications. Marc Wright has a great how to article in the Jan-Feb issue of CW (membership required) about how to dip ones toes into web 2.0 with what organizations already have: the staff directory, video library, a project wiki and a user group.

4. Social media knowledge distribution: Combine the spark generated by wireless book readers such as Kindle and the trends such as the OpenCourseWare initiative (by MIT,) and it is entirely possible for knowledge industries to give users new ways to access content.

5. Niche marketing to cell phones. This is a wild card. A lot depends on how much of social media nodes and features cell phone carriers incorporate into handsets and service plans. Even without their help, as we have more points of access via Bluetooth and WiFi, we could be using our phones to do more. We could ‘attend’ events targeted at small groups, and participate/collaborate live via phones rather than laptops.

Quotes for the week ending 1 Dec, 2007

” ‘Buy American’ and ‘Long Tail’ are just so last year; marketers are all about good old-fashioned customer satisfaction and retention.”

Advertising Age story on Seth Godin being picked as the top business guru, over Steve Jobs and Malcolm Gladwell.

“GoDaddy will go ahead with Super Bowl ad.”

Article in Arizona Republic stating that the domain name registrar will once again air a risque ad during the Super Bowl, a tactic it has done for two years now.

“Inventing a way to charge people for free stuff? Now that’s what I call a technological breakthrough.”

Technology reviewer Brian Collins, writing in The Sunday Times, UK, about Amazon’s e-book reader, Kindle, that charges users $14.99 a month to read newspapers, and 0.99 cents a month to read blogs on the device.

“The chilling effect on expensive e-commerce would frost keyboards across America.”

Stephen Crocker, Federal magistrate, in a June ruling against the subpoena for Amazon.com records on a mail and wire fraud case. Reported this week on CNN.com. The court docs were unsealed last week.

“Journalists and PR people have to hold each other responsible.”

Barry Kluger, former VP of Communications for Prodigy Inc. and senior exec at MTV, at a lecture at Arizona State University.

Larry King in Second Life?

Someday Brian Williams and Katie Couric may be the ones we get our news from —in Second Life. That’s not far fetched, considering how SL is attracting all media organizations.

But it’s also possible that Journalism schools could get into the act too, and (Professor) Larry King could be conducting journalism training in SL. I’m not making this up. There was a move last month by CNN where it said it was setting up a virtual bureau in SL, with its eyes on a citizen journalism. The bureau was supposed to begin operatiing last week.

In related news, Dan Gilmore, the authority on the topic of citizen journalism, is joining Arizona State University’s Walter Cronkite School of Journalism and Mass Communication. Gilmor has not commented much on this move, but I know it’s going to be a big leap for citizen journalism, and add a lot of exciting dimensions to the Cronkite School.

The above picture is from CNN’s iReport via one of its citizen journalists.