Newspapers and blogs…the line blurs fast

The news yesterday that newspapers have inked a deal to syndicate blogs, is not a huge surprise. We’ve seen the rise of journalists blogging, and the blurring of the lines between columns and posts recently. USC Annenberg’s research finds that 79% of Americans have gone online, while a Pew Research Center study also finds that 67% of adults have gone over to newspaper web sites for read local or national news. But recognizing this shift isn’t easy. Kudos to the newspapers that have embraced, rather than denied the new distribution and consumption choices made by their readers.

The syndication service from Pluck, has Gannett, The San Francisco Chronicle, Austin American Statesman (which incidentally went with Pluck in September last year), Washington Post, and the San Anonio Express in a new relationship. Expect to see more creative alliances in the near future.

Jay Rosen wrote about this last month, on the benefits of loyalty and engagement that blogs bring to newspapers.

Simon Dumenco (in Advertising Age, January 16, 2006) observed quite rightly that this artificial separation between journalism and blogging must go away. The title ‘blogger’ he argues is as silly as calling someone who uses Microsoft Word, a ‘worder.’  Here’s this:

"A lot of the tendency to draw lines internally, I think, has to do with the fact that most old-school publishing organizations with online components invested heavily in the ’90s in then-state-of-the-art, but now-cumbersome online publishing systems, which are functionally very different from more nimble blogging software solutions. But over the next few years those legacy systems will be phased out and everyone publishing online will be using some form of what’s now commonly thought of as blogging software."

It didn’t take years for this to see the light of day.

Continue reading

Chlorox: When ads tell stories

I was fascinated by the execution of the Chlorox ad. See it here.

It’s a prduct message seen through the life of several generations. We see the ‘machines’ (the fridge, car, speakers, treadmill) come in and out of life as the product is still central to the clothes washing routine. The product, the bottle of Chlrorox, is always in the same spot, and deliberately not in your face.

The best advertising is always a story. No matter what special effects we employ, the simple stories communicate the most. It’s the ultimate weapon that can fight short attention spans and clutter.

Continue reading

Ad agencies must change (and stop bashing each other)

Not too very far from where I sit, the 4A’s conference is coming to a close. It’s a very warm day in Scottsdale, and many agency heads are probably steaming –after taking in Euro RSCG Ron Berger’s address.

But we have to take that in the context of the huge asteroid, the Net, heading in the direction of the agency world. Consider some of the topics of the conference:

"The agency’s role in marketing accountability" and
"Kick ass creative in the digital world" or
"compensation models" or
"How and why the ad agency business model must change."

Interestingly, this management conference (for CEO’s) is titled "ROI: Return on ideas. Return on Involvement. Return on Investment."

Tony Hopp, the incoming chair bemoaned negativity always seemed to ooze out of advertising conferences — a la the ‘death of the 30 second commercial.’ I suppose he was not-so subtly telling outgoing chair that trashing Martin Sorell and the others in the business was not the kind of thing the industry wanted to be known for. "Are we as an industry too self absorbed?" he asked rhetorically.

I hope Hopp’s reign brings in a new ROI: is a return on inspiration, as agencies struggle with change.

Continue reading

Replace consumer with ‘engager’ –or gatekeeper?

Mike Swenson’s comment opens up a window into the world of how the PR world is addressing the famously empowered consumer. His comment on the ‘manifesto’ on Joseph Jaffe’s blog, got me thinking. The consumer with more power, isn’t really a new concept. (Remember the ‘prosumer?’) The consumer has always been more than a person with a fat wallet. Just to dwell on Toffler’s prediction for a moment, he envisioned an active consumer, not a passive one. IMHO, this active consumer is more than an engager. Sure we would configure our own sneakers, and be our own travel agents but there’s another side of the control revolution: to control what we hear and watch. We can be brutal gatekeepers, and at other times, welcome hosts.

I don’t want to know what Fox TV has to say on Channel 10 because it’s all special effects and tabloid news. That channel at home is non-existent; we skip past it so fast, it’s almost funny. I don’t see most of the ads online because I minimize or click past anything that smacks of interruption marketing. But I do listen to what columnists and companies have to say via newsletters and podcasts to which I subscribe; I don’t object to the pitch of the ads in magazines because to a certain extent, I have imposed a filter (buying only the ones that I plan to read) and feel safe to let them in.

Continue reading

Three ads: Evian, ChildCare India, and World Water Day

Execution of a message is what makes the idea memorable.

WATER. I had this sent to me from a friend, Lalith Dassenaike, who works at Cigar, an organization that deals in water management and sustainable development, among other things. It’s a long commercial for Evian, that takes a different look at the lifecycle of a drop of water.

CHILDCARE. This execution about a different kind of childcare, demonstrates an interesting use of outdoor messaging by Grey Worldwide, Mumbai.

If you have any fine examples of how great execution makes a simple idea stand out, please send it my way.

WATER. , again. For World Water Day, 2006, Green Belgium placed these stickers inside wash basins of cinemas, restaurants, pubs etc in Belgium and Mexico City. The stickers photographs of a child’s face, placed in such a way that his mouth is exactly positioned where the water goes down the sink. You get the idea… See story here.

Continue reading

Blogger’s Creed Vs Journalist’s Creed

John Cass’s post, commenting on Walter William’s Journalist’s Creed  brings up an interesting question about the blogger/journalist mindset.

His eight-part creed of sorts is acknowledgement that a blogger has to walk the fine line between credibility and responsibility.

I thought this topic is very valuable since the ‘who is a blogger’ question keeps cropping up from all angles. I listened to an IT Conversations podcast –an interview– where Dan Gillmor illuminates this very clearly. He talks of situations when a blogger who is not a professional journalist, sometimes commits an act of journalism. Does this person have to follow the guidelines that professional journalists do? I’m not talking of bias and transparency, but the legal implications. Gillmor’s fear is that one day a blogger, not understanding freedom of speech laws, will libel someone and be held accountable.

If you were to take a picture of a store employee yelling at a customer, and blogged about it, you would supposedly be doing ‘an act of journalism,’ in the same way that the person who captured the panic in the London Underground on a cell phone was momentarily –but not professionally –a journalist.

Should we then develop a blogger’s creed that gives those of us who write/report something to adhere to? Perhaps Gillmor’s Center for Citizen Media should consider it.

Continue reading

Why change is to be expected, not resisted

Having said that, advertising in the mainstream media isn’t entirely broke. Dwindling, maybe. But let’s be honest, we still (at least I do) pick up useful information about concerts, movies, sales, store openiings etc in newspapers. I never zap past a Geico or Aflac ad on TV (though I will a Godaddy un-commercial.)

But here’s another interesting take by Cory Treffiletti in Online Spin.

He was writing about responding to an audience question (at New Communications Forum) about what to do when a client does not want to venture into new media –because the old media still works. His response: write a case study about the rise and fall of the Roman Empire, which survived for a loooong time… More seriously:

When your company is prospering, and things are looking great, is the BEST time to test out new ideas, because you have the wiggle room and you’ve been awarded the respect and trust to take risks. When you’re driving successful results, you should always be testing something new for further down the road because, inevitably, things are going to change.

I like that. Things are going to change. Big Music, for a long time didn’t want to ackknowlege that P2P was going to be the way people find music, lawsuits or not. They were in a hissy fit when Apple used the line "rip, mic, burn" but look how this Roman Empire, while still suing, has quietly adopted some of the Apple philosophy –if not follow in iTunes footsteps.

Big Journalism is rife with examples. San Francisco Chronicle , NYT etc are podcasting because they don’t want to be the last ones left to turn the lights off in the colleseum. Shel Israel has a good explanation here of how newspapers are also blending journalism and blogging. Things are changing, whether we embrace it or not. And let’s not forget, even bloggers need to recognize that this model too, will change, or be overtaken by something different or more improved.

Continue reading

Old media feels the heat

I don’t want to bash old media. I don’t think I will ever give up reading newspapers in print, or subscribing to a magazine that is delivered to my doorstep. But i also work in the digital marketing industry, and know the heat is on the old media.

This piece in RedHerring, cites some awsome examples, of how revenue from the new media division of KnightRidder was 54.5% vs 3.1% from the regular version. The attacks are coming from all directions, as I noted before. Even Advertising Age, a print pub, is anything but. As my favorite columnist Scott Donation notes in this Ad Age piece (free, registration required) A New Media Story of Rocks and Revolution:

"Ad Age is no longer a weekly publication; it’s the world’s leading source of news, information and data on advertising, marketing and media. And it’s delivered through whatever platforms make the most sense for our audience and advertisers. It’s why we run a real-time news operation online.."

Elsewhere, everyone’s a publisher. Of the top 3 brands in the U.S., Apple, Google, and Starbucks, 2 of them are publishers in the digital era. Even Starbucks is in the toe-in-the-water stage, with music and movies.

Then there’s Glen Reynold’s book, An Army of Davids, that purportedly spells out the transformation of Big media. Must buy it!

Continue reading

Marketing: Sometimes it is the fine art of losing control

Marketing has loosened up. Controlling the customer experience was once considered a virtue. Funny how this was the discipline when media was relatively limited. Today’s brand guardians (the term is a bit of an oxymoron, now) yearn for a somewhat anarchic distribution of the message, hoping it would create its own momentum across all networks. Buzz marketing, for one, is the art of getting it started. Monitor, yes. Control, no. In fact, the more you lose control, the better it could spread.

Notice how easy it is to stumble on a book once the ‘search inside this book’ feature is turned on at Amazon. The portion of the Amazon site encouraging authors to participate in this program says it uses actual words from inside the book (not those keywords supplied by the publisher.) This gives people a chance of finding the book in search results when they use words that may not even be directly related to the title or author.

I bring this up just to illustrate how an author could get tremendous marketing lift by giving up control and allowing his book to be available this way. We often talk of marketing communications from Big Company company perspective. In this digital era, it’s amazing how we could too.

Continue reading

Tablet PCs for Brophy college prep students

BrophyMy son’s school, Brophy College Prep has just announced that starting with the new batch of incoming freshmen, all students will be required to buy a Toshiba tablet PC. The purpose is clear –apart from the stated one of replacing expensive text books: Students are living in the age when much of their education experience in the analog world has a digital counterpart.

Their homework is already hosted on Blackboard, used by thousands of academic institutions.

How will we communicate with this Net generation? Don tapscott writes about this, how the 88 million in this generation won’t be avialble on the on-to-many technologies that are still around. He writes:

"…to today’s media literate kids, television’s current methods are old-fashioned and clumsy. It is unidirectional, with the choice of programming and content resting in the hands of few, and its product often dumbed-down to the lowest common denominator."

Continue reading