Adidas’ creative footprint

Adidas created a ‘left foot, right foot‘ event that was a brilliant way to inspire young people and be creative, without needing to run ads belaboring the point.

Called “Superstar,” it involved taking two oversized shoes –really oversized ones– and asking artists from the East Coast (the right shoe) and the West Coast (the left shoe) to customize each. Then they brought the pair together.

Lots of visual appeal, a fun event, and unlike a lot of ‘about us’ advertising, it’s breaks through the clutter.

Fifteen candles for the Web. Or what did Tim Berners-Lee unleash?

April 30th was a big day, in case it did not pop up in your Gmail calendar, Plaxo reminder or ToDoPub, the online to-do list.

I first heard it was the official birthday of the Web from a colleague, when he complained that someone had hacked into his web site. I suppose it was a *wicked* way of highlighting the awesome power now in our hands.

Fifteen years ago, Tim Berners-Lee unleashed this power when he applied hypertext (standing on the shoulder of Ted Nelson who conceived of the idea) and came up with the HTTP part of the web that’s almost invisible now, but knits the world together.

For some like the Magazine and Newspaper industry, ‘unleashed’ really became ‘unraveled.’ For others like Netflix, there would have been no business without this invention.

Fifteen candles later, this simple, almost invisible connective tissue of the web has reconfigured the way we communicate, market, educate and inspire each other. Oh yes, also how we find, rant, share and take notes among other things. I’ve written a lot about Wikinomics, and its malcontents and sometimes wonder if the information overload is slowing us down, rather than speeding us up. Birthdays are good times to look forward, back and sideways, aren’t they?

Recently I found an old printout of the famous “Rudman and Hart Report, (published eight months before 9/11) which had forecast in grim detail some of America’s vulnerabilities. It made a point of warning us that “new technologies will divide the world as well as draw it together.”

That irony strikes me as exactly what the web is good at –simultaneously connecting and dividing. It has made the world smaller and unified at one level, while fragmenting it into millions of niches. Or, as Thomas Friedman observed in The World is Flat, the ‘steroids’ (applications like wireless and file sharing) and the other flatteners like off-shoring, in-sourcing and open-sourcing are pulling the world in all directions. There are walled gardens like Facebook and there are open source textboooks.

And none of this could have happened without what Mr. Berners-Lee invented. Standing on the shoulder of this giant, companies such as iTunes took online music out of the the piracy world and into a business model that defies a label. Is it an application, a library, or a sharing platform? Basecamp takes files sharing into the realm of project management. There are hundreds of other examples. Without the web 1.0, there would have been no web 2.0.

As we head down the road to web 3.0, let’s tip our hats to Tim Berners-Lee.

‘Scarlet’ wordplay, an old tactic

When you see the trailer for a “hit new TV series” what do you expect? Entertainment of course! But that’s because we have allowed our brains to associate ‘TV’ and a trailer with something to watch, not, some hardware.

But that’s just what LG Electronics did — fooled ya! The trailer had a character named ‘Scarlet’ and had all the stereotypical fast cuts and slow motion, a kick-boxing vixen. The Scarlet Series micro site, reveals all. There is a ‘Directors Cut’ where he says it was really hard pulling off the deceit with a recipe that included celebs, Hollywood, PR gurus, and reporters. All in the service of launching a line of flat screen TV’s.

Some have called it a hoax and deceptive. Well, it’s nothing new, is it –word play and visual puns in advertising? The stuff of teasers, when marketers did have money to tease the audience, and audiences did have time for time for word play.

What’s more disappointed in the attempt to stretch a me-too concept into something that pretends to be viral. Odd coincidence here. The folks behind it are from Agency.com –the same agency that thought it was cool ‘going viral’ when pitching for a Subway account with a dumb YouTube experiment.

There’s also a post launch microsite. Someone probably made a killing on turning one microsite project into two.

Rapp Collins’ web site intrigues, disrupts

Just like Rapp Collins’ (greatfnplace.com) scrambled ad I wrote about, their web site is meant to disturb. In a good way, perhaps.

Take a look. You can’t scroll via conventional scroll bars. Graphics are almost wacky: cables, birds, mobile phones, Bluetoooth devices, ink blots and web cams beg you to click and interact. But in the end, you feel deprived of content. Deliberately? Who knows. Is this the secret of direct marketing -information underloading for a change?

Apart from the business it is after, it makes you rethink what an online experience could be instead of the boring ‘about’ pages and ‘vision statements’ that are cues for making a hasty retreat.

The only thing that bothers me about the design elements are the wires. As`in cables. Intertwined, and enhanced by Flash, they cleverly mimic DNA strands (thus eliminating the need for pathetic copy that “digital is our DNA…” etc). But in a rapidly unwired Comsumerscape, these USB and Cat-5 cables will soon be as quaint as, floppy drives.

Easy fix, that. Disrupt once more.

Quotes for the week ending 15 March, 2008

“This is the wrong image, folks.”

Josh Bernoff, of Forrester, complaining (“People are not bees”) about the gross misuse of the bee image among advocates of social activity

“Each of Spitzer’s words was accompanied by a rush of camera clicks.”

Report on the resignation over a prostitution scandal, of New York governor, Elliot Spitzer.

“Airborne is basically an overpriced, run-of-the-mill vitamin pill that’s been cleverly, but deceptively, marketed.”

David Schardt, Center for Science in the Public Interest on Airborne’s $ 23.5 million settlement with the FTC for false advertising.

“The usual way for a newspaper writer to weasel out of such a request is to say that it is not a “local” issue.”

E. J. Montini, in The Arizona Republic, on a reader asking him to display the nine zeros in $12,000,000,000 (when referencing the amount the US spends on two wars each month) and why he complied.

“Try doing what I do for a living … It’s not that easy.”

Journalist Sarah Lacy, in an all downhill interview with Facebook founder Mark Zuckerberg at South By Southwest convention in Austin, Texas. The audience started heckling her, some started dancing.

“I now see myself as The Curator of Conversations.”

Businessweek writer Bruce Nussbaum, commenting on how his approach to journalism has changed. He was commenting on the Sarah Lacy incident.

What do “edgy” Super Bowl ads say about the brand?

If the definition of being edgy is a naughty reference to body part, then you could say GoDaddy, the domain name registrar in Scottsdale, Arizona has passed the anatomy test.

But what does it tell you about the service it offers or its the customer experience? I have dealt with the company many times on domain issues, and I can tell you it does have an excellent customer experience. But I would have never understood that, or even thought it was the company’s core strength on the strength of its expensive, pathetic Super Bowl ads. Even the one that shows off a wild ‘marketing’ department.
Besides, the category of edginess is so old (remember the 2003 “catfight” spot from Miller light?) in advertising terms, you’d be forgiven if you mistook them for running a commercial made in the late nineties. Its recent ads have featured racy racer Danica Patrick.

In 2004, Anheuser-Busch tried irreverence with a flatulent horse, a big flop. More recently went on to do humor a different way, with “Language Course,” where a teacher instructs Hispanic students about how to ask for a Bud Light. That one, latching on to the simmering immigration issue, topped the list of the most replayed ads on TiVo last year. The fatulent horse, rightly went down as one of 10 worst ads of all time.

In “Catfight,” two guys watching the two mud-wrestling girls comment that it’s what they would call a great commercial. Yeah right. That one too, went down in flames. BUT –in a move that proves those in the “marketing department” just can’t get enough of this stuff — there’s a (groan!) sequel to the catfight. Featuring to fat guys.

Adjust the script a bit and change the logo at the end and it could easily pass for a GoDaddy ad…

Marketing in the midst of turbulence

There are disruptive winds blowing across Asia too.

In Sri Lanka, Thayalan Bartlett, CEO of JWT writes about how an agency has to adapt its marketing and advertising when facing up to the ripple effects of climate change and the sub-prime mortgage crisis in the U.S.

Turbulent times, he says, are studded with opportunities, and need to be factored into marketing plans.

Encouraging words from an “agency.”

Full disclosure: Being a former employee, I have been asked to contribute to the JWT blog.

Quotes for the week ending 12 Jan, 2008

“information overload makes it difficult for anyone to separate essential air from smog.”

Steve Rubel, on the value of curators who distill information for others.

“I’m past the age when I can claim the noun ‘kid,’ no matter what adjective precedes it. But tonight…

John McCain, addressing a New Hampshire crowd on Tuesday, on his comeback.

“But to have access to the electoral marketplace, he has to pass the Halle Berry test.”

Bob Garfield, ad critic in Advertising Age, on Barack Obama’s ‘acceptably black’ marketability.

“Social media does not mean shameless social mountaineering, and I can bet you are not going to make yourself very popular as a communicator by sending out stuff like this.”

A member of Melcrum’s Communicators Network, annoyed at the spam-like New Year’s greeting sent by another member to hundreds of others.

“Marketing is low-hanging fruit for politicians.”

Alam Khan advising mobile marketers about the need for self-regulation, to avoid political intervention.

“Email blows away all other social networks.”

Max Kalehoff, on Online Media Spin, on why plain vanilla email is still king of the hill.

“We are always cultivating our media, who are not just our vehicles but in fact they are our primary audiences.”

Madhavi Mukherjee, at India PR Blog, on the ‘stalagmite theory‘ of how PR cultivates its audience over time.

“It takes an industry to raise a child”

Paraphrase of Intel’s response with regard to pulling out of Nicholas Negroponte’s One Laptop Per Child project, and launching it’s own rival People’s PC.

What’s your company’s public face?

I heard a comment by Sarah Wurrey at Custom Scoop (who btw writes a good blog) the other day that resonated with me because of a company I have been talking to.

“It’s easy to forget in the days when anyone can broadcast every moment of their life, that the official spokesperson is not the only public face of a company.”

Time was when the “public face” -at least the physical or tangible one– was the corporate tower, the web site, the PR department, the CEO. What companies need is more than a corporate facial, but an injection in reputation management basics.

Who manages your reputation from within? If the focus is on manages, then yes, it’s the internal folks usually assigned to the job, the PR department, and the marketing department. But it’s becoming painfully obvious that employees define/articulate the true reputation of the organization.

We’ve all worked at companies where the press release goes out and the employees literally laugh at the language that describes the product –or the CEO. What do you think they talk about when they go out to lunch or meet their neighbors over the weekend? Certainly not in the boilerplate language that hit PRNewswire.

As for the external brand and media handlers, I tend to be biased, and believe they can be a lot more realistic and objective. They don’t have to put on a happy face every time the boss walks by, so they can give him/her a better reading of the reputation out there.